The box is good but their customer service is top notch. I had some confusion when I initially ordered. Not only that they did reply very quickly but also solved the issue and even gave me a discount that I had not applied myself while ordering. The reason for that was that Cratejoy platform was not letting me apply the discount.
Then I got charged with considerable customs amount on one of the boxes by Customs Canada. They took care of all of that with no hassle to me and the matter was dealt with swiftly.
The best customer service that I have encountered on Cratejoy.
Thank you so much for the kind words. We always strive to provide wonderful service! Your review melted our hearts and we appreciate that you took the time to write it! TY and welcome to the Ub Family!
I am obsessed with book boxes and this is my favorite. I have been a subscriber to multiple boxes for almost 2 years and have about 40 of their Bibliotheca boxes so far. I get anywhere from 1-3 boxes per month. Adult, YA unisex, and YA girl. Why? because of FOMO...lol. These boxes are so much fun and the books are always highly rated on Goodreads. Customer service is also fantastic. This is one subscription I won't give up!
These boxes are so much fun. I love the book choices and the items are so well coordinated.
April's Box was wonderful. We are celebrating International Jazz Day and we received a book about Duke Ellington, Coasters that are made of Vinyl, and a Lamp shaped as a Saxophone. This is a fun box of holidays I have never heard of and books I have nor read.
I LOVE Bibliotheca! I received it today and it was dragon themed! I received some gorgeous dragon magnets, a statue, and a VERY highly rated book on Goodreads (fantasy about dragons). Definitely will be keeping this sub!!
Thank you so much for your kind words. We had a lot of fun curating the Dragon Boxes! Happy Appreciate a Dragon Day and Happy Everyday, because EVERY DAY is a holiday!