Unfortunately very bland, anticlimactic for the edit.
Hi Brock!
I reached out to you via e-mail as well; but it would be helpful if you could offer specifics. We're very sorry you felt your box was not worth it. We guarantee that everything in the box is exclusive, custom made, and supports small businesses. Each box has a value of over $75 retail and includes exclusive prints on our books (they cannot be bought anywhere else!) with beautiful stenciled edges, foiling, end pages, and more! We hope that you enjoy your next box more.
Thank you,
The Unplugged Team
So far, I am disappointed as far as personal taste. Seems more for those who enjoy romance and related items, As of shipments received in the first boxes, I may keep 1 item and may make it through 1 book, I hope resale shops appreciate my donations. I signed up for an optimistic 6 months, but will not be renewing if the curation remains the same. I really wanted to enjoy this subscription.
Hi Janell,
I'm sorry to hear you're disappointed in your first boxes! We do our best to vary genres every month and we do reveal book titles in advance, so you are always welcome to skip a box if you're not interested in a particular genre.
So far, your first book was a gothic retelling (not a romance) and the second book was a romantic fantasy.
Our January feature is a thriller/sci-fi, and February is TBA, but we think you'll love it! As far as the items are concerned, you've received a teacup, bubble bath, candles, coffee, a scarf, and other self-care goodies that were either inspired by some popular fandoms or were "generally bookish" (i.e. not attached to a specific fandom).
We would certainly love to hear more...
If you live is the US then this box might be worth your time but they shouldn't even offer it to Canada or other countries because the shipping ends up costing more then the box by the time it gets over the border and by then the items you get in the box are a disappointment
Hi Brooke!
We do our best to pack value in to every box. Each box is worth between $80-$100 in retail value and is packed with usable novelty items and quality self-care goodies. In addition to the value on the books and products, in choosing Unplugged, you're supporting multiple small businesses with every purchase - which helps individual families! Each box features at least three or four small businesses and one or two small artists. We prioritize paying our employees, fulfillment team, and vendors fairly for the extensive time and planning and work that goes into every box while still including plenty of value for our customers.
Since we utilize mostly small businesses and artists, products are all exclusive and unique to our box and are not...
This company was hard to contact, haven't received my orders in over three months and they haven't done anything about the orders or contacted me. I have cancelled my subscription and still no contact.
Hello Bobbie,
We sent you an e-mail, but wanted to address your points. You e-mailed just one time in December asking us to cancel your box. We immediately cancelled and refunded the remaining months of your subscription. You have not been charged again and you have not contacted us again after you asked to cancel in December. I just searched our e-mails and see only the one exchange from you, where you asked to cancel the box which was immediately taken care of. We respond to all e-mails within 1-2 business days as great customer service has been one of the things we strive for.
Please let us know what else we could have done to make you happy :) Your enjoyment of our box is our...