Can not get a response
by cassi written 11 days ago
I have been trying for over a week to get in touch with them about when the first box would be shipped. I ordered almost 2 weeks ago for my fiance for valentines day and no response on any platform. Their site states will be shipped with in 1 week of ordering so this would have left a week for it to arrive and nothing! Super disappointed because I knew he would have loved this and now I'm most likely out a valentines gift because I wont be able to get another box here in time. We both decided to do subscription boxes for each other for the holiday for something a bit different than the norm.
by Eunice written 28 days ago
I received a tracking number stating that my package was sent out. I checked the tracking number. It says that it the package has not even shipped. Then I get an email asking how I liked the products. Again, it hasn't even shipped. I emailed. I FB messaged. It has been over a week. Today, I wrote a message on their virtual helper's chat. They say they will get back to me via email or chat. No response yet. It was a Christmas present for my husband. This is VERY DISAPPOINTING. They are HORRIBLE. I would have given them a zero if I could have.
by Jonathan written last month
Was charged twice never received anything. One star because it wouldn't let me put 0
by Paul written 5 months ago
I figured I would give this club a try and I love it so far. I got my first box and everything in it was awesome and good quality. A classic pair of suspenders, a colorful tie and pocket square, comfortable no show socks, and an awesome tie bar in the shape of an umbrella. I can't wait to start wearing all these new accessories. Looking forward to next month!
by Matthew written 7 months ago
I bought this as a birthday present for myself and was very pleased with the selections included in the first box. In fact, I'm wearing the socks right now. Can't wait for the next one. Hoping for a tie bar.
extremely displeased with customer serv.
by Marcy written 9 months ago
Not only does it take 3 days to receive emails back, I have waited more time than promised on deliveries. I have changed addresses and been assured the next subscription box would be sent to the new address....funny that my subscription box was just delivered 6 hours away from the location I requested. Hoping customer service acknowledges this.
Love It So Far
by Nels written 10 months ago
I'm only one box in, but I love it. I signed up for three months but think I'll have to start renewing for six if my next couple of boxes are the same quality, which I bet they will be.
by Andre written 10 months ago
Fantastic! I'm excited every month to see what I will get in the box next time.
Best gift ever!!
by Paul written 11 months ago
Signed up for UDC as a one time gift for my boyfriend..... he loved it so much we continue to get a box every month! Quality is great and he looks forward to his monthly box! It's by far the best gift I've ever gave him! Thanks UDC!
Beyond amazing! Best sub box ever!
by Dane written 11 months ago
I started Urban Dapper Club about 4 months ago and every month was great so far! I have no intention of canceling the subscription any time soon, every month seems to get better and better and its something great to look forward to. I am fairly picky about the quality of my ties, and in all honestly, Urban Dapper Club provides by far, the best ties I have ever had in terms of quality. The Tie bars almost always seem to be fun and unique and tend to bring out compliments by others quite often ;). I highly suggest subscribing to this box, I am sure you will not be disappointed by any box you receive.