Q: I still haven’t received my first box (actually, my husband hasn’t; bought it as a gift in December). What should we do? I paid for 3 months.Asked by Kryssie M., January 2020
Q: If I wanted to give this subscription as a gift for 6 months or a year is there a way to do that and pay for it all at the same time. Also is it $5 flat for the muster box or are there shipping costs?Asked by Heidi M., October 2020
Q: what kind of seeds come during the winter months?Asked by Sara T., July 2020
Hi! Varieties may include leafy greens, roots crop varieties, and other varieties that are known to grow well during the winter months. Is there anything in particular you are looking to grow this fall/winter season?
Just curious. Trying to plan my fall/ winter garden, and very excited about my mystery seeds that are coming 😀 Somehow it makes it more fun when you don't know what you're gonna get. 😁
Q: How do you change you preference? Mine says balcony or containers and this is not correct. I selected land and full sun but it defaulted to the options I did on the gift I purchased instead.Asked by Des W., September 2020
Hi, we have made the update and replied via email. If we can do anything else please let us know! Thank you! =)
With life being super busy (homeschool mom and business owner) this club is awesome! I get high quality seeds, hand chosen for my garden! Instructions are included. My children love the 2nd week of the month when we get to see what new seeds we get to plant. Great investment with a yummy return!
I’m in love with this! No matter your skill level, if you like gardening- this is for you!! Customer service is amazing. Every month they give you a handwritten message. I think that is a company that cares about their customers! To me, it’s the little things! The pic is 4 days after planting! Time to pot some already!!!
I am so excited every month I receive these seeds in the mail. I am a super indecisive person and I am very new to gardening, so this is exactly what I need to get on the right track with my garden. My harvests have been huge and my garden has been the ultimate experience. I’m so glad I signed up for this.
I purchased this to add variety to my collection. I actually used all the seeds they sent me. The customer service is also the best I have experienced.
I received my seeds as a surprise yesterday which made me very happy. The clover seeds motivate me to redo my front yard garden bed 😊
REVIEW UPDATE: After seeing my original review, Urban Organic Gardner contacted me right away, and we had a great phone conversation to resolve any issues.
So thankful for their kindness and the time that they took to get everything solved. =)
We promise we are not a SCAM. The last thing we ever want is to steal your $5.00. We ship our seed club packages on the first week of every month. Since you signed up on June 20 that means that your first package went out the first week of July. Which it did. Please reference USPS tracking id: 9400111899563188334223 Unfortunately it looks like this issue is related to USPS not delivering your package. Not us failing to send out your package. This is what we are doing for you ASAP: #1 - Sending you another shipment for free. #2 - Issuing a full refund. #3 - We will email...
I am so glad I found you and became a pro member.I was a member of another seed club for years and they went out of business.I love every order I have received since joining in January and the handwritten note on my sheet that is included.The seeds I have planted have all had 100% germination which allowed me to share with with family and friends.Thank you so much for all that you are doing.
This is my favorite subscription box I've ever purchased. The seeds I received were exactly what I was looking for as an amateur gardener - edible, hardy, and able to grow well indoors. The information included was extremely helpful and I appreciated the thoughtfulness that went into my curation of seeds. Taking care of my emerging sprouts has been a welcome distraction during a stressful time, and I cannot wait to receive next month's shipment. This subscription truly provides the most value per dollar, and I am so happy I stumbled upon it! I highly, highly recommend this to anyone looking to get into gardening. I used to kill every plant I touched and this has put the fun back into owning plants for me.
I was delighted to receive my first UOG package with my seeds, labels , grow pods, and fertilizer. Everything arrived in perfect form. I was especially intrigued with the Fava beans as I have never grown these. UOG is nudging me to further my gardening repertoire and move outside my box. So here I am with my first Fava beans, excited to plant and already looking up recipes in which to use them. I enjoy surprises as well as learning for personal growth and UOG gives me the joy of both.
I purchased this subscription as a gift for my dad, and he couldn't have been happier with the items he received! UOG did an excellent job curating boxes that included a mix of partial shade and full sun seeds, which was perfect for my dad's gardening habits! They are incredibly responsive, and the quality of the products cannot be beat. I'm so happy I decided to try them out!