Q: I still haven’t received my first box (actually, my husband hasn’t; bought it as a gift in December). What should we do? I paid for 3 months.Asked by Kryssie M., January 2020
Q: what kind of seeds come during the winter months?Asked by Sara T., July 2020
Hi! Varieties may include leafy greens, roots crop varieties, and other varieties that are known to grow well during the winter months. Is there anything in particular you are looking to grow this fall/winter season?
Just curious. Trying to plan my fall/ winter garden, and very excited about my mystery seeds that are coming 😀 Somehow it makes it more fun when you don't know what you're gonna get. 😁
Q: How do you change you preference? Mine says balcony or containers and this is not correct. I selected land and full sun but it defaulted to the options I did on the gift I purchased instead.Asked by Des W., September 2020
Hi, we have made the update and replied via email. If we can do anything else please let us know! Thank you! =)
Q: Aloha! I want to buy this for my brother as a gift but I don't know the answers to the initial questions regarding light, area size, etc. Will it be easy to change those answers?Asked by Kimberly S., July 2020
Thank you for your question.
It will be good to answer the questions as best you can.
We can always make any changes you need or if the recipient would like
to update their profile at a later date.
If we can be doing anything else for you please hit that reply button!
Haved a great day,
With life being super busy (homeschool mom and business owner) this club is awesome! I get high quality seeds, hand chosen for my garden! Instructions are included. My children love the 2nd week of the month when we get to see what new seeds we get to plant. Great investment with a yummy return!
I’m in love with this! No matter your skill level, if you like gardening- this is for you!! Customer service is amazing. Every month they give you a handwritten message. I think that is a company that cares about their customers! To me, it’s the little things! The pic is 4 days after planting! Time to pot some already!!!
I am so excited every month I receive these seeds in the mail. I am a super indecisive person and I am very new to gardening, so this is exactly what I need to get on the right track with my garden. My harvests have been huge and my garden has been the ultimate experience. I’m so glad I signed up for this.
I purchased this to add variety to my collection. I actually used all the seeds they sent me. The customer service is also the best I have experienced.
I purchased this subscription as a gift for my dad, and he couldn't have been happier with the items he received! UOG did an excellent job curating boxes that included a mix of partial shade and full sun seeds, which was perfect for my dad's gardening habits! They are incredibly responsive, and the quality of the products cannot be beat. I'm so happy I decided to try them out!
Great service! We enjoyed the variety.
I loved my garden package! I received a couple of vegetables that I wouldn't have picked for myself, so I am excited to try them. I was surprised by how many seeds I received and I can't wait to plant them!!
Wonderful monthly subscription, and they are so friendly! Will be back in the future!
Great company to work with, always sends out reminders and tracking on shipments. Good variety of seeds every month.
REVIEW UPDATE: After seeing my original review, Urban Organic Gardner contacted me right away, and we had a great phone conversation to resolve any issues.
So thankful for their kindness and the time that they took to get everything solved. =)
We promise we are not a SCAM. The last thing we ever want is to steal your $5.00. We ship our seed club packages on the first week of every month. Since you signed up on June 20 that means that your first package went out the first week of July. Which it did. Please reference USPS tracking id: 9400111899563188334223 Unfortunately it looks like this issue is related to USPS not delivering your package. Not us failing to send out your package. This is what we are doing for you ASAP: #1 - Sending you another shipment for free. #2 - Issuing a full refund. #3 - We will email...