Great customer service follow through
by Jack written 25 days ago
I had some initial issues communicating with customer service, but it seems to have been more of on issue with Crate Joy and not with Urban Sprouts. After finally getting in touch with urban sprouts, I have had a really pleasant and educational email exchange about the air plants I received.
Yes, you can get plants cheaper at Home Depot/Amazon, but they might not be the best quality. I like that these are organically grown and they seem to feel healthy to the touch and look healthy to my amateur-air-plant-grower eyes. I also like the informational card about the plant that is shipped along with the plant. It’s also so fun receiving something in the mail to brighten my day after a long day of work.
I’m happy to continue this service because of the nice quality plants and the responsiveness and helpfulness of the urban sprouts team. If you have any issues, just go directly to Urban Sprouts rather than contacting the Crate Joy team.
Fun monthly surprise
by Ashley written 30 days ago
I had a question and they got right back to me. I received my succulent and it’s adorable. I can’t wait for next month!
Pretty but unsure., p.#1
by SandieVauter written last month
This is my first box of the Air Plants. It came well boxed, no damage. It is a pretty air plant but small. I'm concerned about where to place this due to it's species. A Capitata uses its roots for clinging to rocks instead of trees like other air plants. Mine does not have any roots at all. I'm going to try just sitting it some place favorable to see if any grow first. I will see what next month brings and then post my final decision of this subscription. I hope it works out.
I would say for now it's worth trying. Have a fantabulous day.😉