Q: how do I change genres in the gently used books category? I purchased it as a gift, and the recipient doesnt like the genre I chose.Asked by Rosemarie D., March 2021
Hi! Thank you for your question! To change your choices, you need to contact our wonderful customer service representative, Vickie at
Q: Hello, emailed twice and asked on FB, but no answer. I signed up mid-May and read that the first shipment is sent by the 5th of each month, but when I check the status it still says curating. Help?Asked by Noelle K., June 2020
Please contact support and they will be happy to resolve any issues. We have updated our systems and staffing over time and have been up to date on shipments.
Because of what's going on right now it may take a little longer
Q: How will I be able to choose or change the genre of books sent to me?Asked by Dee D., January 2021
They are chosen at checkout. To change them later, you simply reach out to us via e-mail with the changes you would like to make.
Q: Is there a way to change the genre preferences? I accidentally picked self help instead of sci fi.Asked by Dragon S., January 2021
Yes, send an e-mail to our support address with the changes you would like to make and we will get it handled.
Great service run by great people who are kind and easy to work with. I love that used books are getting new life.
Thank you Jennifer! Your kind words mean so much :)
Hi, I have emailed you guys two or three times and haven't gotten responses, I sent one email about my book preferences and I sent one asking what date my box will be shipped.
Great choices and really quick service. Can't wait for next month's selections.
Thank you, Lynn! We hope to keep making you happy. -Trista
I can't wait to read it.Looks good.
Hey Dolly! Let us know what you thought about it!
Got this as a giftfor my mother who is a voracious reader and she is always pleasantly surprised at getting new authors to read.
Thanks for the kind words! We're happy your mom is happy. -Trista
It was just a package, not a box.. but the books they picked were exactly under the genres I picked! And they were in EXCELLENT condition!
Thanks for the kind words!
I love the books you pick for me!!! They are all in great condition too. I can't wait to read them!!
Brenda, these words mean so much to us! Thank you for taking the time to let us know you're happy with your books. -UsedBooksMonthly Team
It is a good subscription. The book was in good condition, came at a timely manner... I just... Didn't like the book... I chose general fiction as my topic as you can't select more than one. I like sci-fi, fantasy, and the sort... I got a... Rather bland fiction... Yet, that is due to the limitations, not the maker. Just know... Be specific
Thanks, Leilani. We truly do want to send you books you'll enjoy, they just don't always hit the mark, ya know? Please feel free to contact Used Books Monthly support to fine-tune your preferences and make your subscription enjoyable! -Trista
Books look absolutely new. No bends and even the spines are unbroken.
Choices were awesome. Will purchase again.
I love my #usedbookmonthly subscription! I am sent books I would not have selected and am finding wonderful stories. I fully recommend!
Thank you Tracey!
Last Minute Gift? No worries.
Download and print this note to let them know their gift is on the way.