Q: how do I change genres in the gently used books category? I purchased it as a gift, and the recipient doesnt like the genre I chose.Asked by Rosemarie D., March 2021
Hi! Thank you for your question! To change your choices, you need to contact our wonderful customer service representative, Vickie at
Q: Hello, emailed twice and asked on FB, but no answer. I signed up mid-May and read that the first shipment is sent by the 5th of each month, but when I check the status it still says curating. Help?Asked by Noelle K., June 2020
Please contact support and they will be happy to resolve any issues. We have updated our systems and staffing over time and have been up to date on shipments.
Because of what's going on right now it may take a little longer
Q: How will I be able to choose or change the genre of books sent to me?Asked by Dee D., January 2021
They are chosen at checkout. To change them later, you simply reach out to us via e-mail with the changes you would like to make.
Q: Is there a way to change the genre preferences? I accidentally picked self help instead of sci fi.Asked by Dragon S., January 2021
Yes, send an e-mail to our support address with the changes you would like to make and we will get it handled.
I selected surprise me. I received my two books promptly. I started the first one (not my typical genre) on a Monday and completed by Friday. So looking forward to starting the next book and my next shipment.
Haven't read the book yet but they look very interesting. Good selection, and a couple were authors I currently read.
Ultimately, this box wasn't for me or for the person I gifted it to, as is reflected in my ratings. I'm sure it is perfect for some, but my friend likes certain genres and strongly dislikes others. I had purchased a 3 month subscription thinking it'd be a fun way for her to explore new books within the selected genres given that she has mobility and transportation issues after an accident. I loved the concept of someone picking books and not knowing what you're getting, but I liked that it had the parameters of staying within your selected genres. An excellent product in concept and if properly executed, this crate could be great!
Unfortunately, 2 out of 3 total months my genre selections were not used due to a "glitch" in their system to collect preferences, even after I had manually emailed them in after receiving the first box. Most of the books my friend received were not within the selected genres. She hasn't received her third box yet (in the mail), so hopefully those genres are incorporated this time.
It was a great gift idea!
The selections were perfect in fantasy genre! I'm familiar with the titles and didn't read them before! I got the first series for Sanderson so hoping in my next box the second book will be there as a continuation! Excited for what's to come next. Thank you!
So far, Used Books Monthly has been great! I’ve received my first box, which came very fast, and had a great selection. Three out of four of my books were brand new, which was a nice little surprise. The books I received fit my genre choices well, and I just finished reading on of them, which I liked a lot! This is a great service that id environmentally conscious and affordable. It’s also nice not knowing what you’re getting each month.
I would like a better variety of books most I didn't like them.
I was hoping for at least one author I'd heard of but that was not the case, with that being said, I have not had a chance to read them yet. However, they seem to be in the correct genre! They were in very good shape as well! I look forward to next month. I will wait to change my create selection, but I may end up going to a different selection after next month.
Great service run by great people who are kind and easy to work with. I love that used books are getting new life.
Thank you Jennifer! Your kind words mean so much :)
Hi, I have emailed you guys two or three times and haven't gotten responses, I sent one email about my book preferences and I sent one asking what date my box will be shipped.
Last Minute Gift? No worries.
Download and print this note to let them know their gift is on the way.