Q: Hello, I stumbled across your box today here on Cratejoy and find it very interesting. Are you shipping Fall seasonal boxes for customers who sign up today? Thank you in advance! Asked by Faith D., September 2022
Thank you so much for your question. This is the start of the Autumn season boxes, we are sending them out now.
Q: I am looking for just Door Decorations, my Mom lives in a retirement community so just items to hang on the door for each holiday or Season. Asked by John G., August 2021
Mr. Gauthier, our business specializes in Door Decor. We have sent your gift to your mother, I hope she enjoys the box.
Q: How many items come in box and do you include a declaring guide?Asked by Kim R., March 2022
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Q: Hello my mom is 83 and lives alone. I can't visit often to bring her fresh decor, being a front line worker is this something an aged person can manage alone? And do you have a spring offer as yet?Asked by Gina B., December 2021
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The pricing for this product is VERY misleading. I purchased a three month subscription for $95 and received one box. Three months does NOT mean three boxes. Way overpriced and set up to scam customers! My sister messaged the seller and he was very unpleasant and unhelpful to say the least. Just trying to help people be aware of what they’re actually paying for!
Mrs. James, my small business is grateful for your purchase and pleased to have an opportunity to address your concerns. The offerings my subscription box has is unique on this platform as it is quarterly and not monthly. 1 box will be delivered to your home for the season you purchase it in. You purchased 1 box. You had an option to purchase 2 (for the next season) or 4 (for the year). The descriptions mention "Seasonal" & "Quarterly" to help with any confusion. I reply to messages as quickly as I can, in the case with your sister our correspondence commenced throughout the day. My replies were polite and inquisitive on how any confusion could be cleared....
My boxes never fail me!!! Great concept and it saves me from having to create a “Welcoming” entrance to my home. Absolutely love love love ❤️
Awww, thank you for the kind words. This set up is amazing! Your red door makes everything "pop".
I wanted to post one of my welcomignbox via mail 😍for my summer decor😍 . It was lovely!! Thank you for this seasonal door decoration, created with a classic cozy look.
Thank you for the photo and the encouragement. I am so glad that you enjoy your boxes. We appreciate your business.
Just received my first box. It is great - just what I was looking for to decorate my front door for spring. I’m looking forward to the next one!
End of January and I received a box of Christmas decorations. Straight from the post office to the attic. Disappointed!
Mrs. Muncey, I completely understand your frustration. I got really excited when I saw your order and I packed your box and sent it out the very next day (your order: 12/21 at 7:30pm, your shipment: 12/22 4:05pm) . The postage that was purchased was 'priority'. If there was anything else that I could do to get it to you sooner, I would have. Again, I apologize for the shipping delays, to my understanding the postal employees are stretched thin around the holidays.
Well……I liked The floor mat however I am confused with the metal milk container and its use. , the bread board welcome sign is very nice but the cord was not secured properly so unable to hang. The round wire hoop had a few sprigs of Eucalyptus with a OK bow.
I was disappointed.
Perhaps you could send photos with how to decorate Do not use fb or instagram where I might see photos of how These items were used.
Carolyn Miller
Mrs. Miller it is truly disheartening to hear that you did not enjoy every component in your box. Especially since it is the very 1st one. This season's box had 2 handmade major components. I have a few ideas on what happened to the rope and how to fix it. I would love to reach out to you through email and provide some solutions. There should have been an insert with an IG handle (@welcomingbox) in your box. We are also on FB (Well, Come in).
Last Minute Gift? No worries.
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