Q: Are there enough supplies for 2 kids to use this box or should I get a 2nd subscription?Asked by Johnsen E., September 2020
Q: When is my subscription billed?Asked by Johnsen E., September 2020
Q: When is my subscription going to be shipped?Asked by Johnsen E., September 2020
Q: What is the last day that I can subscribe to get this month's box?Asked by Johnsen E., September 2020
I wasn’t happy with the shipping process, tracking number did not work and contacting support got me no where.
The items received while cute are not worth the price I paid in my opinion. Plus the shipping fee should be lower for the two tiny items.
I will not order again.
I really love this box! My son received the Maximus doll from cuddle and kind, he really loves him!
Why and Whale is like a surprise for my kiddos every month. They love getting their own mail so these boxes are packed full of everything great. Trying new brands that I would never find on my own and the uniqueness and thought that goes into every box makes them a top pick for our house.
We love love love Why and Whale for helping us discover and support small businesses. The small shop clothing and other goodies are always precious and really reflect my kiddo’s unique personality AND they are always right on target for his age and development. Christa, the founder, is awesome at working to make sure you love your surprise pack and the customer service is amazing! We love to discover new and small shops and Why and Whale has taken so much of the work out of it, delivering really well curated and special boxes every month. We haven’t gotten a single thing from our boxes that’s not in constant rotation here. We’ve loved a few things so much that we’ve bought to give as gifts, which they have made super easy because the subscription includes access to discount codes for the brands in the box (or you can buy many of the items directly from Why and Whale’s website). There is also an active Why & Whale Facebook community where you can usually get a sneak peek of the next month’s surprise pack, give feedback on potential themes and brands and learn more about the featured products. It’s really a fun box and a great company overall!
Why and Whale has been such an amazing surprise box! I cannot believe how thoughtful and what high quality the items are in the surprise box and that you can purchase from the Limited Shop. My son has loved everything we have received. The customer service is top notch and Christa is so responsive and wonderful to work with. We LOVE Why and Whale and think you should try it out! You will not be disappointed! Thank you for everything you do!
Why and Whale surprise boxes are high quality and fun to get. The customer service is great! I love that you can opt in and out of a subscription depending on the products each month. Why and Whale has given us a chance to try new products and learn about companies we did not know about previously!
We have loved every box we have received! Owner goes above and beyond every month to try and make everyone happy and every month the boxes just keep getting better!
Why and Whale has some of the best customer support I’ve ever experienced. If there’s ever an issue, it’s handled quickly with a personal touch. The quality of the products is outstanding, and I love that purchasing through Why and Whale helps to support small shops.
The products are amazing and we love trying out new brands! The customer service is the cherry on the top.
I wasn’t thrilled with this box. First it took forever to get my first one. With shipping it came out to about $34. All I got in it was one tiny Maileg mouse worth $27. I love Maileg and I’ll be giving the mouse to my daughter for her birthday just thought I might get something more than this. Cancelled after the first month as I can pick out what I want and get free shipping from the Maileg website.