Q: Can 2 people share this box, or should we get a 2nd subscription?Asked by Gerard V., September 2020
Q: Are the items cruelty-free, paraben-free, organic, or vegan?Asked by Gerard V., September 2020
Q: When is my subscription billed?Asked by Gerard V., September 2020
Q: When is my subscription going to be shipped?Asked by Gerard V., September 2020
So happy with the latest box and prior boxes received!! Scented candles, scrubs n' lotions are my favorites. Always looking forward to the next box=) Absolutely loved the sweet pea scrub in last box!! Is there a way we could purchase an item separately that we received in a box?
Hello Debbie, thank you for your loyalty. We're happy that you love your candle boxes. The opportunity to purchase individual products will resume in the new year on our website. Until then, reach out directly for any customizations you'd like to your next order. We love the sweet pea scrub too! Thank you again, and happy holidays.
So, I was originally expecting a bit more on the spa side with this box but I received three candles, a bar of soap, a lip balm, and a cute skull soap for halloween! The soaps were nice, definitely pleasant, but THE CANDLES! The gardenia one smells exactly like sticking your nose in a flower, the mulled ciderwine is so seasonal and perfect, and the chypre is a masculine woodsy scent that is comforting and amazing. I have been burning all three in rotation and I might cry when the first one burns out. Not what I was expecting or what I may have chosen for myself but honestly amazing. Had to cancel temporarily but when I come back (and I will!) I'll be subscribing for at least a year. Love this box.
Hi Hope, thank you for trying us! We're pleased to hear you love your box and that we were able to curate bliss for you. Continue to enjoy and remember us every time you need to relax and reclaim your time!
Today I received my first box. I am so blown away. Where do I begin? All of the candles smell amazing. The lip balm smells so good I want to eat it. lol. Can't wait to try the bath scrub, soaps, and my biscuits. This is definitely worth more then what you paid for. As long as I have 55 dollars a month, I am a customer for life. I work about 14 hours plus a day, then go home and do homework until midnight. These products helps me to forget the rough day and smell into bliss. Thanks Wicked flame.
Hi Natalie, we love happy dances! Thank you for taking the time to share feedback with us. It means the world when our customers are satisfied. We understand the importance of the "unwind" after long work days. Thanks for allowing us to curate bliss for you. We're here, whenever, where ever.
I loved the candles you sent and they smell great . I would love to see some lavender scents lemon and citrus and sage
Hi Nancy, thank you for your feedback. Glad you loved your candle + spa box! We love lavender, lemon, citrus, and sage and will make a unique curation just for you!
great candle subscription
Thank you. Appreciate your feedback! xoxo
Candle & Spa Box by Wicked Flame has become one of my favorite subscription boxes by far. Love the candles each month, such wonderful scents. High end products and such a treat to look forward to every month, a mix of candles and bath/pampering products. Love it!
We're glad to hear you love your products. Thank you for sharing feedback. So happy to curate bliss for you each month. xoxo
My first Candle + Spa Box by W🕷I👻C🧟♀️K⚰️E🎃D 🕸
F🧟♂️L🧡A🧛🏽♀️M🧙♂️E was absolutely amazing in every aspect🤗
Everything about this monthly candle subscription exceeded my expectations and it's definitely going to be a keeper 🤗🧡🤗!!
Hi Kimberly, thank you for the rockin' review! So glad we got it right. The team pours pure love into each box crafted, and it is our pleasure to help you relax and reclaim your time! Love the colorful emojis and continue to enjoy your candle + spa box!
We look forward to curating your future bliss. Thanks again.
Items in last two boxes have been damaged and broken. I will give this subscription one more try next month and if things do not improve, I will be cancelling my subscription.
Hello, sad to hear from you two months later that any items in your box were damaged. In the rare case, an item is damaged during shipping, customers notify us immediately and receive replacement items. Given a chance, we deliver exceptional customer service. We offered to send replacements for the items although you failed to report the damage for two months or provide proof of damage which is needed for us to process claims. We take our customers, many of whom are like family serious. We regret that you're canceling your subscription and wish to thank you for giving us a try. We wish you all the best.
I don't know what is happening, but I ordered this box. I came to this page and ordered this exact box. All of my order confirmations and subscription list show this box with 6-8 items. The title is Candle + Spa Box by Wicked Flame. What I received was a tiny box with two candles and a bath salt. I cannot find any indication that I ordered anything but this box. There were no options for price or subscription when I placed the order. Only the one option, $25 per month on a month to month basis. One candle smells cheap but not awful. The second one smelled like bug spray. I have cancelled my subscription and am trying to return it now.
Hello Amanda, sad to hear you didn't love the petite retreat box that you ordered. This new box is the small version of our candle + spa box and comes with two items (one artisan candle and one vegan bath + body item) as detailed throughout our listing. As a perk and special thanks, we added a third item to your box. During the subscriber flow, the option to select between the petite retreat and regular box is available. By default, Cratejoy displays the lower priced item first (i.e., petite retreat box) along with a description directly underneath each option that explains in detail what you're purchasing.
Additionally, your receipts and subsequent notifications detail the product purchased. For more than a decade, Wicked Flame has built...
Been a fan of Wicked Flame since they opened their retail store in Rahway back in '07. Always loved their gift boxes and was naturally overjoyed with my spa box! I appreciate the care and quality put into the products. They last a long time and my skin feels great. I'm hoping for the edible mango butter in my summer box. Hint, hint. Candles smell great and last long. Can't wait for the next theme.
Hi, thank you for sharing feedback. We are thrilled you loved your box and appreciate your loyalty. Our team made note of your "hint" and we look forward to curating your next box.
Our limited edition holiday candle + spa box.
Recline and relax with a crackling fire and aromatic fragrance as a serene season embraces us.
Be thankful for what you have; you'll end up having more. If you concentrate on what you don't have, you will never, ever have enough
Joyfulness is a grateful spirit, an optimistic attitude, and a heart full of love. Check out what's inside the Joyful candle box
Whether it's a cocktail or mocktail, this box delivers a splash of intoxicating libation themed candles and vegan goodies to warm spirits