Q: Do you ship internationally? (France)Asked by Farah O., October 2020
Yes, we do ship internationally for a $4.95 additional fee. All shipments are tracked.
Q: japancrateAsked by Farah O., October 2020
Q: Thanks for answering my previous question! 1 more question: could I also request a low-on-spice box? Asked by Shahnur S., May 2020
Yes, you can.
Q: Can you create a vegetarian box? Asked by Shahnur S., May 2020
Hello Shahnur! Sure, we can create a vegetarian box on request. Please reach out to us with your order number and we will take care of the rest.
Unfortunately not really able to review the contents of this box as I haven't yet had a single one delivered. My subscription says that we're waiting on box 3 of 6.. but 1 and 2 haven't arrived months later. Sadly to make matters worse their customer service team appears to also be MIA along with the ramen boxes. No response from the customer service team with World Ramen when we contacted to inquire, unfortunately instead of a pleasant noodle surprise we are going to be arguing about refunds :( very disappointed.
Hello Rachel, please get in contact with Cratejoy or World Ramens support providing the order details and we will take care of the issue. I can assure that after further verifications we can reship again the 2 boxes you missed or refund the order.
My student thought this was the best birthday gift. Some of the packaging wasn’t in English so it’ll be a mystery. Came with chopsticks. Good sizes.
Just arrived today and I’m making my first noodles already, excited! They arrived quickly and my inquiry to them was answered quickly so that was excellent of them. Great selection, am not familiar when any of them. Looking forward to the months to come guys! Can recommend to fellow ramen lovers for sure!
This subscription is a scam. I’ve been charged for multiple boxes and received nothing. I’ve reached out to customer service and gotten no response. DO NOT SUBSCRIBE!!!
I ordered this box on July 12 and was charged then as well as my renewal in August. I have never received anything from the company, not even an email to say that it was shipped. I reached out through my confirmation email and through their contact page on here and didn’t get a response back.
The subscription box was taking forever so I canceled. But some how, I received a box and a box with only 3 ramens... not at all what was described. The box did not include an information booklet but it did include a broken fortune cookie. I’m glad I canceled. I know I would have been disappointed.
I bought as a Father’s Day gift (target ship date is the 11th if you purchase by the 4th)
It didn’t work that way...at all. First box was shipped around the 24 or 25 of June.I assumed it was late delivery for June when I contacted the company it was a July box. As of August 14 I have no information for my what should be August box (3 month subscription). Has potential to be a great subscription but I can’t help but feel scammed.
Dear Angelina, we are very sorry you felt "scammed”.
As we clearly state on this page our cutoff date is the 1st of each month, not the 4th.
Your first box was delivered on the 26th June, with tracking number provided to you, because you ordered on the 3rd June, that is 2 days after after our monthly cut off date.
Furthermore, you filed an illegitimate chargeback claiming the product was never received, which is not true. We won the dispute because we submitted truthful evidence to the bank.
I've had this subscription for a little while now and I'm always impressed by the variety and quality. I love the included pamphlet too. Sometimes these products include little to no English, so the pamphlet does a great job of letting me know what I'm getting. Looking forward to next month's box!
I found this box after watching an unboxing on Youtube by Josh Reiter, and it got my curiosity on! Well, after receiving the first box I can confirm I did a great thing subscribing to it. The noodles included are not your typical noodles! We range from lobster flavor noods to branded ones like Naruto! The box even included a nice bonus with fortune cookie and chopsticks!
We are glad you enjoyed our box!
Wow! I loved the choice of noodles, will keep renewing!
We are glad you enjoyed our box!