customer service is a joke
by Chicago616 written last month
I have been trying to work with them for months to cancel my membership and get a refund for the box they sent after confirming my cancellation. It takes weeks and multiple attempts on my end before anyone responds and I still haven't seen a credit, even though the co-founder has been "working on it" for weeks. Save your time and don't do business with them.
by Erica written 3 months ago
Great customer service
Sex box, oh how fun!
by Courtney written 8 months ago
So just got my first box. Loved my special toys! Although the fishnet suit did not fit. I am 5'8 and chubby, with a long torso. So it didnt fit quite right on my chest. This is not a complete let down for me. Clothes are tough!
The batteries that came with the one battery operated toy were dead, or the toy doesnt work at all. Ill be sure to update if it was indeed the toy being broken. All around, so far so good !!
First Delivery (Fantasy Box)
by Ebony written last year
I'm very pleased with the outcome. I subscribed as a surprise to my Husband for our Anniversary. I didn't time it well and it came a month too early, but he was still pleasantly surprised. The toys seem to be good quality and at a fair price. I plan to try all of the boxes so I'll follow up. Enjoy!
NOT WORTH YOUR MONEY!!!
by Rocky written last year
I opted for the "Pleasure Chest" $129 + $8.95 shipping. I have received two boxes from Wurkbench and the first box I felt like I didn't get my money's worth (quick search on amazon - items in box worth about $80) so I wrote the company to ask them if I had received everything that I should have. I was told that I was missing an item from the box and they sent the "missing" item to me. When I received the missing item it was very obvious that this "missing" item was never meant to be in the box with the other items as it was too big. So at that point I knew that only the people that complained would be getting all that was owed to them. Even though the first box didn't go smoothly I decided to give it another shot. So when I got my second box, this time I only received about $110.00 of merchandise. I wrote the company again and after speaking with the Co-Founder Julie, I was promptly told that I should just cancel my subscription. She spoke to me as if I was just being ridiculous and a difficult customer. I told her that I only want what I was promised. On the Wurkbench website it says: " Not to mention you will save up to 40% or more buying through this subscription ". In my case it's more like spending 40% more by using their service. She didn't even try to make things right, She just canceled my subscription "as a courtesy". She told me that: "I'll credit you back $13.44 to cover the total cost of shipping we paid for and the "value" you've given your box." But after 3 weeks and no refund I asked her again about it and she gave me $15. So if you are thinking about trying this box you would be better off just searching "sex toys" on Amazon and buy the first 7 things that pop up and hope for the best. At least you would be getting a fare value for those items.
So much fun!
by Patti written last year
We enjoyed everything in the box!
by Jillian written last year
Very good products
High quality! Great value!
by Corinne written last year
This subscription service is totally worth it for anyone looking for high quality relationship or personal use products. I received four amazing items, two of which I would have had difficulty finding on my own. Nothing was sample sized. Highly recommend.