Face product had no seal and leaked into the box. Another soap product was half sealed. Contacted customer support she said she would send another product but never did. Over priced. ,so I cancelled.
The workbook is the only self help item in the box and it is pretty simple; more than half is empty journaling space. I didn’t care for the items in my box, but contacted customer service and they made it right. The items are above average-great quality. Shipping takes a little while longer than other boxes I’ve ordered. Just not a box for me and what I am looking for. If you’re looking for more of a natural products, spa-type box, this would be a good choice for you.
We are very disappointed that we did not meet your expectations. We are here to resolve your issues and have reached out to you via e-mail to see how we can make this right for you.
In regards to the journals, we try our best to be as transparent as possible with them. We do provide prompts for the first 10-20 pages of the journal, and strongly believe there should be space for free-writing as well to help empower each person who experiences our journals. This is why we provide a journaling challenge each month, prior to the blank pages. The design of each journal has been carefully created by our subject matter experts to bring the most beneficial journaling experience to our...