Q: How long does shipping normally take?Asked by Megan C., June 2020
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Slow shipping, it was a month and a half between the first and second box.
They never sent the last box of my prepaid order even after I contacted them about it.
My daughter loved her first box! There was a great variety of products and it was very well suited to her personality. She also loved the colourful packing paper that the box came with and made me promise not to throw it out for her next box.
First, the company wasn't aware of our subscription. After I contacted them, the box was shipped and arrived fairly quick; however, I'm really disappointed with what my daughter received. It does not seem curated for a 6 year old girl.
Update: The response and customer service regarding the mixup was outstanding. I'm happy with the subscription.
I love this box and I think it’s a great deal for the price you pay vs the retail value of items! It has made great last minute gifts!!! My only qualm with this subscription is the shipping. I believe they ship out of Canada (?) and I’m in Arizona, so maybe that has something to do with it - but the first box I ordered, the tracking was messed up. The number wouldn’t pop up in CrateJoy, then when I typed it in manually, it gave me the wrong info (basically no movement until it showed up in my mailbox.) Ok, fine, probably just a USPS issue. Well then this second box, never even had a tracking! It still says “your box will arrive soon” when it actually arrived last week.
It’s not a big deal for some, but for where we live, we are dealing with a lot of mailbox break ins. The convenience of knowing when my box will arrive is great because I don’t have to worry about it getting stolen. So, not knowing at all, is a big bummer. I will say tho, that the seller was gracious when I contacted them the first time - and assured me my box was in transit.
So overall a good box! But not worth it to me with the shipping issues/having to worry about if it will get stolen.
We love our fam box! So many goodies targeted to your child's age and gender! I love the quality of items and the love that goes into each box. My daughter loves her princesses and this box was just that. We are so thrilled and we will be getting another next month!!
I'm really happy with this toy subscription. My son loves his monthly mystery box.
Our 4 year old daughter LOVES this box! The toys are always fun and different with a variety of ways to play (coloring, games, toys). We started out with a 3month gift for her birthday and are extending again because it�s so fun
I got two this one was a for a 4 year old for a Christmas surpise from her brother . So far I checked out what was in the box and she will be smitten as a kitten. Christmas should be exciting ."
"I couldn't believe how fast it came too both of them at the same time in the same package which is nice ."
"All in all I'd suggest this for other famjam and may subscribe next year ."
"Kudo great box.
I'm very happy with my toy subscription box
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