Tiny plant, half was completely wilted and brown.
Was notified that January’s box was going to be delayed Howe have attempted to contact the company twice and have not heard back from them and still have not been notified when to expect January’s box but received February
Cheap house plant, expected much better
Took my money on the 11th and my package didn't actually ship until the following month, and not until I emailed to complain. Replied saying my package shipped on the 13th when the tracking info says otherwise. Slow and dishonest.
too similar to other peperomia that was sent previously. do not think i will be renewing my subscription after 3 yrs. would not even consider buying your house plants, now you offer free shipping, put the price of plants doubled
For the price, these plans are ridiculously small! I would never have paid for this myself had I known they were tiny, but since it was a gift I can't complain too much. The concept is great, but I wouldn't choose it or recommend it. Sorry!
I received a very small English Ivy. I just think its very generic and not worth 15.99. I really hope my next plant is better. I think the shipping conditions could have been much better also. My plant was out of the container and buried under dirt, leaves and all. I’ll give it one more delivery to get closer to my expectations before I cancel.
Everytime I’ve tried this box I get a plant worth 3$ at Lowe’s. It was and umbrella plant this time. Just dissatisfied.
My first plant box came without a problem. Plant was healthy & shipping was good. Second box came today.. box was in perfect condition, the plant however was severely damaged. Most of the leaves were broken off & some looked to be chewed by bugs. Just like any other subscription box, starts off great, then turns to crap. Will update my review if they solve the issue. Also when I try to login to resolve the issue, it says my email doesn't exist in their system. Obviously it does if I have a subscription. Dumb.
Arrived dead due to freezing during shipping. I did get a refund.
These take more than a week to arrive and are not in good shape when they get here, My pothos that I got in September has died and the heart shaped leaf that will never grow that I got in October is a big disappointment. Why would anyone want a plant that never grows? It may as well be artificial. On the plus side the customer service is good. One thing about the leaf is good. It doesn't die easy. Made it through ten days of shipping fine. I'm thinking of it more as a knick knack and not a plant. I have another pothos that I've had for over ten years without it dying.
Small Plant is not packaged too well, poor thing was damaged with leaf broken off and smooshed, I suppose it’s just hard to ship these things without damage. So far I’m not too impressed which bums me out because I wanted a nice little collection of succulents. For the price I’ll just get a plant every month from Home Depot.
I love the idea of this box. I can grow my collection by having someone choose for me. I hate making choices.
My first plant was amazing! Very healthy. Much bigger than I expected. And so with that, My subscription renewed, I went bought my future plant a new pot and waited.
I finally received my absolutely beautiful plant on the day my subscription was set to renew.
The shipping recently changed from 2nd-3rd week maybe 4th to possibly going into the next month, which i don’t believe it said when I signed up. I don’t want to wait a month to receive something I paid for. When I emailed, they said I would receive it soon. “Soon” Turns out to be a little longer than I care to wait. Especially when I asked.
So with that, I canceled about a week before my subscription renewed when I hadn’t received an updated tracking.
I really loved the idea, and I may sign back up later when I’m not anxiously awaiting growing my collection. But for now, I think I’ll just treat myself to a cool new plant once a month.
Arrived with one dead leaf and the rest are slowly dying.
Super disappointed in my first shipment. Not only is the plant very small and just OK, but it was frozen solid and dead by the time it arrived. I understand it is winter, but I would hope there would be a better way to ship to the colder states. I had hoped the first box would really wow me. I am going to give it another month, because I'd like to think it was just an off month mixed with cold weather. Stay tuned. I will absolutely update my review if things look better!
I have received 3 plants total. The first being amazing and I loved it. The seance subpar and nothing too great. I decided to try one last plant was dead wilted and over all a huge disappointment. I'd say save your money go to a nursery and get your own. Also, the plants dent come in pot which is added on to expenses having to buy a pot each month. SAVE YOUR MONEY!
I received my first box and i was super excited when it finally came but was pretty disappointed when I opened my box. I received Aloe Vera and a Ficus which are both very common and pretty mangled from shipping. It also said we would get a surprise in every box and i got a little sample of lotion for my face... why would i get something for my face when this is a plant subscription?!? I'd order from Ipsy if I wanted skin care. I am debating on cancelling my subscription or waiting one more month to see if it gets better. I would not recommend this subscription based off the box I received.
Hi! We're very sorry you were not satisfied with your first shipment with us. We would be more than happy to make this right. Please contact us at your earliest convenience! We look forward to hearing from you!
plant arrived dry and broken.
Hi! I'm very sorry to hear your plant did not arrive to you in healthy condition! Please don't hesitate to contact us. We would be more than happy to make this right. We look forward to hearing from you!
I know it was just shipping but my plant has been barely hanging on. I'm not sure its going to survive
I LOVE plants! So I was really excited when I saw this service. Nope! I have received a beat up spider plant, 2 mediocre creeping Charlies, and a dying lavender. 3 of 4 pots were broken and cracked upon arrival. My third month was due to arrive last week and honestly, I barely even care.
Do yourself a favor and skip it. You can get better quality, better variety and better prices at any nursery.
A spider plant? For this money? And you consider that unique or ok? And now I'm having lots of trouble cancelling so that's fun
Hello,
I'm very sorry you were not satisfied with our box! We try to vary each plant from last month. As for your subscription, I've gone ahead and cancelled it. You should see it shortly.
It was an ivy in a 4inch pot. Shears from china. Would be 3.99 at a big box store. Not worth 12. Not even close.
I gave a 2 star because my first two plants were healthy ok. My third came yesterday and it was just baby spider plants potted up. Spider babies are a dime dozen. I’ve canceled my subscription. I think this could be super fun if they did plants that were not easily found. ☹️
everything that arrived (besides airplants) was in mediocre condition, and 2/3 died soon after arriving. i’m quite disappointed with your service, gotta say. in addition, you didn’t make it clear how i could contact you to resolve this, so no, i don’t think i’ll be asking for anything from you again.
I'm very sorry to hear about this. We do everything we can to replace plants that arrive damaged. Can you contact us at info@houspelantshop.com so we can get replacements out to you?
This box was a great gift idea, but unfortunately, it wasn’t executed very well. I didn’t receive any of the emails I was told I would, and never knew when the packages were coming or what to expect. The second plant also came with half of its leaves off and it seemed to be half dead by the time it got to me.