Q: When will I receive my box? I have not heard anything back and have yet to receive my box. It has been a month now and nothing.Asked by Perry J., April 2021
Q: When is my subscription billed?Asked by Mark A., September 2020
You will be billed immediately on signup. Subsequently, you will be billed on the 15th of every month.
Please note: you are billed for the following month's subscription. I.e. You are billed in November for your shipment in December. Remember, all order ship in the first week of every month, following sign-up.
You can modify, cancel, or skip a shipment by logging into your account portal. 100% flexible. 100% satisfaction.
Q: When is my subscription going to be shipped?Asked by Mark A., September 2020
Subscription boxes ship during the first week of every calendar month.
You will receive your order during the calendar month following your subscription. E.g. If you order on November 15, your box will ship in the first week of December.
Q: What is the last day that I can subscribe to get this month's box?Asked by Mark A., September 2020
You can subscribe up to the last day of every month to receive the following months subscription box order.
I have not received one item from this seller. The shipping policy states they ship on the first. My shipment has not even been prepared yet and it's the 7th. Originally order on March 19th leaving plenty of time to have my order out and shipped by the promised day. 10 minutes after posting this review I was contacted by the seller informing me that my order would ship out next day.
We were closed for the Eastern weekend holiday. This means we did not start shipping until the 6th of April. Despite the long weekend, we are still within the stated timeframe of the first full week of every month.