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I ordered this at the beginning of April and as of the end of May still haven’t received any products. I have been billed for two months but haven’t received anything. Very disappointed! I can’t give a review on the quality or curation if I can’t get the items.
Cancelling. Box hasn't shipped yet and I'm already up for a renewal. Going to try and request a refund.
Box contents barely equal cost of subscription. There was a shipping mixup. Honestly this was far from a stellar introduction to ArtSnacks and I am seriously considering canceling and trying something else.
This has been a generous gift to me from my son and daughter in law for three years. I think they are trying to nudge me back into serious work again . I am like a kid when the box arrives...a candy in every box...that is the very first thing I look at ! The ' menu's is useful. I keep al the supplies on my desk sorted into types, but the menu allows me to go back and check out items that interest me. Supplies last a fairly short time when I am working..it is excellent to be able to have all the information available to re order.
GOOD PRODUCTS FOR ME TO TRY! DON'T THINK I WOULD HAVE BOUGHT THEM MYSELF! SEVERAL SWEET SURPRISES! THANKS!!!
GOING TO CANCEL FOR NOW HAVE SOME OBLIGATIONS! WILL CHECK BACK WITH YOU !
THANKS FOR FINDING SOME UNDISCOVED AND VERY USEFUL ART PRODUCTS!
Had to change got the box but not worth it to me there's better ones out there
Content: I wasn’t impressed by the items. I made an additional purchase through their website thinking it would change my mind, but again the content wasn’t anything you couldn’t find in other boxes.
Curation & Customer service: The customer service is horrible. They take feedback defensively. Also, I purchase a box through their website to find at its arrival that the content in the box was not as described. Seemed that they were just trying to get rid of items and make several different categories to pick from. Well, the travel one I picked was watercolor items which had I wanted watercolor items I would have picked the watercolor box. I was given a reply saying “well the items are small to travel with”... well all items are approximately the same size. Just a childish and blind response. Not even caring or interested in keeping my business or that I am the one who lost money in this case. (Keep in mind during that communication I was giving feedback and did not ask for a refund.)
Had their reply been positive and honest they would still not have a customer as I did not find the items worth it.
The general feeling I got from the company was the basic “robotic”customer service enhanced with false advertisement.
There are many art boxes and suppliers out there. I will not be purchasing from them again.
Kids loved it.
I have been an Artsnacks subscriber for about 4 years now and I gotta tell you its such a delight every month getting some fabulous art supplies which I probably wouldn't have tried out at art stores but given the chance to do so has really made my art go into so many different directions and I LOVE it. Thanks Artsnacks!
Hi! I am writing this review right now because my sister does not have a CrateJoy account. In the most recent ArtSnacks box we got, the bonus item Stonehedge paper (I think it was called that) was not in there. Everything else was great, but we were missing that item. This was a disappointment because she loved the paper in a previous box we got and was looking forward to using it again.
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