I love this box! I've jumped fully into the Korean skincare routine and my skin has never looked healthier! My only issue is that my warming eye mask did not work. Half of it was missing the stuffing altogether that was supposed to make it warm up and the other side barely got above room temperature. I emailed customer service with no reply.
I received my first box. Lots to love here. The amount of products in here is impressive, and I know I will love the masks. The peach sake toner is lush, the honey lip treatment is exquisite. But then, I tried the Secret Key Snow White Milky Pack, and that's where the last star was lost. It's a grease paint like white substance that one is supposed to leave on. Impossible to remove,took me a round of face wash and then body wash,it stains everything, and I can't figure out why on earth would I ever want to walk around with what resembles titanium white oil paint on my face looking like Bozo the clown. I thought long and hard about the possible application where such an effect is desired, and I can't think of a single instance this would be a desirable effect. I threw it out. However, everything else in my first box is lovely, a great deal, and exciting to try. The packaging is safe and cute too, the information card is neat and precise and the one product did not turn me off from wanting to see what is coming next month. I would just suggest to not put anything else in there that's so very outlandishly weird and specific to a purpose I can't even grasp.
I did not receive one product in my box. I contacted the company by email and they mailed out the product. I received a tracking number for all packages. The products are not ones I could find in the box stores in my area.
I really liked the variety of products. Very small samples but many of them. Great quality & worth the money