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About BookCase.Club

Subscribe to BookCase.Club and receive monthly surprise boxes containing books from your choice of genre. We have thrillers, romance, young adult, and children's, to name a few. There's a box for everyone, and it's great as a gift!

Questions

1

Q: Are the books used or new?Asked by Autumn W., April 2019

BookCase.Club answered...August 2019

Hi, Autumn.
BookCase titles come from publisher overstocks (like Random House, Hachette, or Harper Collins).

Thanks!

I was a long time subscriber to this box. All the books I received were brand new. They were not necessarily the latest titles but there were many good/interesting books and no problems at all with condition. The value is unbeatable for a book subscription.

by Cheryl B., August 2019

These are new books sent back to the publisher as overstock and they will have dots on the outer edge to show they were returns. I've discovered that the same books sent by Book Case Club are for sale on line at BookOutlet and even at Dollar Tree stores.

by Monica P., August 2019

1

Q: Are these books new or used? I am asking again because no one has taken the time to answer this question. I assume with the low price and no answer that the books are used!? 😏Asked by Jody J., July 2019

BookCase.Club answered...August 2019

Hi, Jody.
BookCase titles come from publisher overstocks (like Random House, Hachette, or Harper Collins).
Thanks!

They're new.

by Carrie S., August 2019

All the books I have received have been new (unused) they are not necessarily new releases. Great value for mainly hard cover books.

by Paula K., August 2019

The two I got were new minus the black mark on the bottom pages (part boot stands on)

by Rebecca B., August 2019

So far all of the books I've gotten have been new. I cancelled my subscription though.

by Kayleigh S., August 2019

1

Q: Would like to cancel my subscription how do I do that Asked by Tabatha G., June 2020


1

Q: When will this box be available to subscribe to?Asked by Nikki H., January 2020

BookCase.Club answered...January 2020

Hello, Nikki.

We are no longer fulfilling through Cratejoy. Please visit our BookCase .Club site or send us an email for more information.

Best wishes and happy reading!
The BookCase Team

BookCase.Club reviewsReviews

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First Box Review

Aug 15, 2019
Christina L.
1 Review
3 Pictures
7 Helpful Votes
Subscribed for 13 days
Overall
Shipping
Quality
Curation

The first shipment looks great! Both the books look interesting. I can’t wait to get more boxes (hopefully geared towards fantasy).

Verified Purchase
BookCase.Club said...Aug 22, 2019

Christina,
We love hearing our readers are excited about receiving their boxes! Remember you can always change the genre anytime to try something different!
Happy Reading!
The BookCase Team

Highly recommend!

Aug 19, 2019
Rebecca M.
2 Reviews
5 Pictures
17 Helpful Votes
Subscribed for 2 days
Overall
Shipping
Quality
Curation

I am really enjoying this subscription. I honestly didn't think I would at first. I didn't recognize the authors, but the books ended up being pretty interesting, so I'm really glad I gave them a shot. The price is excellent, and I didn't have any problems with shipping. I'm thinking about switching over to their fantasy box. I'm a big fan of their thriller books, but I want to try something else too.

Highly recommend!

Verified Purchase
BookCase.Club said...Aug 22, 2019

Hey, Rebecca.
Glad to hear you liked the books! You can update your category anytime, and the changes will apply on your next renewal. If you're in the middle of a multi-month subscription and want to switch, be sure to send an email to our customer support so that we can make sure your changes are applied to the un-shipped months.
Happy reading!
The BookCase Team

Great customer service

Apr 03, 2019
Allison P.
1 Review
10 Helpful Votes
Subscribed for 12 months
Overall

A few years ago, I ordered the 3-month subscription and my friend received the wrong type of books. The company immediately sent the correct books and let us keep the “wrong” ones at no charge. A classy move and now I’m returning to order more. I’m looking forward to it!

Verified Purchase
BookCase.Club said...Jul 22, 2019

We're so happy we were able to fix the error so fast, and we are thrilled you came back for more!

Bait and Switch

Dec 18, 2018
Vicki V.
1 Review
12 Helpful Votes
Subscribed for 22 days
Overall

This is a awful company. They make you think you can cancel at any time. But then when you try to cancel, they tell you all sales are final. Additionally, they do not have a customer service number or chat function through their website. They take days up to a week to contact you. I found their phone number through the BBB website when I filed a complaint. They have a D rating with the BBB. When I posted it on their facebook page to help other people who wanted to reach them, they blocked me. Here is their number phone number for anyone who would like to contact this company. 865-692-1600

Verified Purchase

Great customer service

Apr 13, 2019
Jaclyn B.
1 Review
9 Helpful Votes
Subscribed for 2 months
Overall

Received a box I wasn't satisfied with and they replaced it no questions asked or Hassel. Great price for 2 books.

Verified Purchase
BookCase.Club said...Jul 22, 2019

We're glad we were able to help you out, Jaclyn. We always do our best to ensure you love your books each and every month!

Reader lovers

Aug 12, 2020
Jeanne S.
2 Reviews
Overall
Shipping
Quality
Curation

Great books

Bookcase Club

Jul 07, 2020
Se M.
1 Review
Overall
Shipping
Quality
Curation

My daughter gifted me a SiFi focus. 2 Books monthly and for the most part they were great. I am well read, at least in this genre, but there was an interesting collection of new authors and a few familiar favorites. I truly enjoy them..and love that this gift keeps giving.

Well curated, great quality & quick

Jun 15, 2019
Aimee C.
5 Reviews
4 Pictures
19 Helpful Votes
Subscribed for 13 days
Overall
Shipping
Quality
Curation

The book choices were really great. The quality of the books is excellent. The packaging was really nice too. Also, it arrived quickly.

Verified Purchase
BookCase.Club said...Jun 17, 2019

Thanks so much for your review, Aimee. It's always nice to hear positive feedback!

Love it!!!

Feb 06, 2019
Kaley G.
1 Review
7 Helpful Votes
Subscribed for 11 days
Overall

I just got my box today and I'm so happy. I got the correct genre of books I wanted (which is teenage dream case). They came brand new, no scratches, no marks, in perfect condition. I would recommend this to all my book lovers out there.

Verified Purchase

I love them 😍

Jun 06, 2019
Paige P.
1 Review
6 Helpful Votes
Subscribed for 4 months
Overall
Shipping
Quality
Curation

I love bookcase! My box all ways arrives on time and for a great price, I get new and interesting books that are delivered to my front door. 😊

Verified Purchase
BookCase.Club said...Jul 22, 2019

We are so happy to hear this! We hope you continue to enjoy the thrill of new books each month for years to come!

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BookCase.Club

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