Q: Are your products cruelty-free, paraben-free, organic, or vegan?Asked by Johnsen E., September 2020
Our treats are handmade by BoxDog chefs. Our skincare products are vegan and cruelty-free
Q: When is my subscription billed?Asked by Johnsen E., September 2020
Monthly subscriptions are billed 30 days from your signup date and quarterly subscriptions are billed 90 days from your signup date for future boxes. If you have a question about your own account, please email us with your account details.
Q: When is my subscription going to be shipped?Asked by Johnsen E., September 2020
We ship your first order right away - usually same day or next day.
Q: What is the last day that I can subscribe to get this month's box?Asked by Johnsen E., September 2020
This is a great box at a decent price. I'm most impressed that all the dog treats were palm oil free. My great pyrenees enjoyed every single treat. The plush toys won't last long in my house, but they're clearly the new favorites. I also appreciate that the dog products are vegan. This will be a nice surprise for my very best girl.
These toys are hands down the best toys my dog has ever had. She will rip up toys in 3 minutes flat & these take her weeks to fully destroy them. The ball we got in the last box has not even cracked yet, knock on wood. Love this box
My dog loves opening boxes. She loved it.
Loved the box especially the colored markets.
Disclaimer: This is a gift for christmas so I left it pretty much untouched and therefore I didnt see ALL that was in it, just on the surface because the box was broken when it came and I had to repair it a bit. Thats why I left most of my ratings to 3 stars but it might be higher or lower depending on whats truly inside,
However I really had to say how disappointed and mad at myself I am for choosing this box. Now most of it have to do with the delivering service, but it was such shyte service that I really hope this company find another shipping service. First of all, receiving the box itself was a real joke, I spent the whole week on the phone trying to find out where the package was (turns out it was about an hour drive away from my house) because the postman didnt leave any info on the note except: “you have 5 days to pick up your package” and when I dared call the customer service they told me it was my fault for missing said postman three time (very sorry, I work during the day...apparently to pay for the most expensive dog box ever) . I then had to pay 60 CAD$ Of fees to get said package which is more than I paid for the box itself. Wouldve like to know in advance there were additional fees to pay for as there is no way...
You simply cannot miss our holiday box! Handmade treats, vegan skincare and great winter toys. The 3 item quarterly box comes with a red velvet blanket!
Our fall box rocks! Get loud with our guitar themed cookies and musical toys.
Spring is in the air!
Get ready for tough play with our dinosaur box!