It is off to Neverland in this high-flying adventure. Long after the island’s most famous inhabitant has left you are called in to help save the island from being conquered by Captain Hook! Douse yourself in fairy dust, and look out for crocodiles as you puzzle your way through Neverland. Add to the atmosphere of your game night with our suggested playlists, recipes, and drink cards themed to this adventure! This game is accessible to first-time players and pros alike.
Order by August 31st to get this box!
Q: My wife purchased a 1 month CONUNDRUM BOX subscription as a guest/no account and continues to receive monthly deliveries. How does she cancel her subscription?Asked by Daniel S., March 2022
Hello Daniel, all subscriptions bought through Cratejoy can be canceled by logging into your account with Cratejoy Marketplace then going to your profile. Click on the box you would like the cancel, and it walks you through it. If you bought it as a guest, there should be login information with the receipt email that they sent you--however, we (The Conundrum Box) don't have control over what Cratejoy Marketplace sends, so, as their customer, you may want to reach out to their support desk if you are having trouble logging in. I hope this helps!
Q: What kind of drink recipes? I’m thinking of getting this for my 12 year old grandson in a different state. Is it appropriate? He may play with his parents but he might choose to play with his friends?Asked by Teresa M., November 2021
We include both recipes for adult drinks and family-friendly drinks that can be enjoyed by any age!
Q: I want to cancel my subscription to conundrum box how do I do thisAsked by Christal A., August 2022
No answers yet! Be the first to help by adding an answer below.
Q: If I select the 3 month plan, can I choose the boxes? Asked by Sarah M., December 2021
No answers yet! Be the first to help by adding an answer below.
Fun and interesting, as it was my first time with this type of box; I enjoyed the whole process.
I was confused about passwords and asked for help through email; they responded in a timely fashion and everything worked out.
It’s not my favorite thing to pass away my chill time. I’m sorry - I don’t have the brain power/desire for such intricate puzzles. I’m a card play, puzzler, gardener, and a few other hobby interests. This was a gift given lovingly and thoughtfully by my daughter. She has agreed to do the rest of the remaining boxes she paid for. Good job in the product - I just don’t have the patience!
My current favorite puzzle subscription.
Conundrum box deliveries truly clever and unique puzzles every month. I am always impressed by the fun themes and props and everything they do to increase the immersive experience.
Kept re-activating subscription despite saying I did not want a subscription. Charged my card 3 x. If you are thinking about get this, I’d skip it.
I am writing up a private email after this, but I wanted to respond to this here as well. We have no record of any correspondence with you at all. Our product, like every product on Cratejoy Marketplace, is a subscription that will renew until the customer cancels it. This is clearly stated in the terms on every page as you sign up for the product, detailed in the renewal notice, and the receipt upon purchase. We do not have any record of you contacting us, but we would have gladly helped you out with canceling if you had. We cannot cancel a person's account if we do not know they want it canceled. Thank you for your time, and have a nice...
Worst customer service ever. I was a repeat customer and expected to continue being, but the lack of customer service ended it.
Most interesting that I specifically asked for that email to be forwarded to me and it wasn't, and hasn't been, but their response was written and posted ASAP. Yeah, I think I received and replied to every email that was actually sent to me. I never got the email that was never sent, so I had no way of knowing they didn't have my full billing address, which I provided when I ordered. And of course you heard from me when I actually received another email. See how that works?
AND THEN they chose to default to the one option their customer didn’t want: to continue the shipments to the original address. The only thing I asked them to stop is precisely what they did. Could have just not shipped anything and waited for me to contact them about that. Could have done what I asked for originally and cancelled the rest of the shipments. But no, we'll act as if no contact from our customer ever took place.
And you know what else? My BF likes these things, so I likely would have kept ordering for us in place of my family members who now have dementia and are upset by the mere arrival of this. Again, an already repeat customer, converting to a continued repeat.
These fails are not mine. Save your condescension for yourselves, where it belongs.
Hello Linda, thank you for your feedback. We replied back to your emails within 24 hours, and most of the time within just a few hours. You had a situation where you didn't want to send the order to the original recipient anymore, and we offered to send the remaining boxes elsewhere for you. You agreed to this but only gave us half an address back on February 14th, on February 15th we responded and asked for the rest of the address. We never received any further communication from you until after we shipped the last box. Without confirmation of where you would have liked the box shipped to, we sent it to the original address. You still have one more box...
I wanted to love this box. Got a 3-month subscription. I was disappointed every time. The stories are fun, some of the puzzles are fun. I LOVE the extra content online. Everything is overly complicated, though. Many puzzles have 3-4 components to them instead of 1-2. My husband and I have not been able to complete a box in under 3 hours, even with the final hint before the answer is provided on more than 1 puzzle.
The stories are overly complicated as well. It feels forced rather than unfolding naturally like other boxes we’ve tried.
If you’re not an expert puzzle-solver, or you mind reading most of the hints, this box may not be for you.
Thank you for being a customer, as a small family-owned business we really appreciate it. We understand that our customers all have different tastes when it comes to their gaming expectations, and thank you for the feedback. We are always moving forward and trying to improve on every game, and if you would like to leave more detailed feedback in one of the end-of-game surveys or via email, we are definitely open to learning more about your experience. Thank you again for trying us out, and have a Happy New Year!
-Meredith and Dan
Creators and Owners of the Conundrum Box
the main issue is the web site. and the clues. I have done many of these and can't rate this any higher than average.
I got the Conundrum Box as a fun activity and every family member who said they weren't interested couldn't help but get involved. The curated soundtrack and food/drinks made it extra special. I loved every second of it and would definitely recommend it.
We got our first box in a few weeks ago and kinda put it off- I wasn’t expecting much- I have done “real” escape rooms, we have gone sky diving and lots of “extreme” dates so what could this little box possibly have to offer?! Answer: More than you’d ever expect! This is so well put together and thought out. We sat down on the couch with some printer paper and after the first 20 minutes we were hooked! We turned the living room into a detective office and had an absolutely amazing time. This allowed us to really reconnect on levels that you don’t get to when you’re both working from home and parenting and going thru the motions of what we have called life for the past year or so of lockdowns and general world chaos. We got to really see and appreciate first hand so many reasons we fell in love- intelligence, cleverness and teamwork. Thank you to the creators for helping us have an amazing 11th anniversary! We woke up this morning with a different kinda mindset towards each other- one that you can not get from watching netflix together for the 700th night in a row. We cant wait for the next box- and knowing that even if the world shuts down again and we are here with our kiddo we have a date planned that nothing can take from us. I 100% recommend this for anyone- couples/best friends/coworkers whatever your partnership or team looks...
Maui challenges you! As you visit Hawaii, you learn of a dire threat to the islands. Not all is what it seems in this mystery though! This Polynesian-themed escape room-in-a-box will keep the whole team entertained! Add to the atmosphere of your game night with our suggested playlists, recipes, and drink cards themed to this adventure! The game is accessible to first-time players and pros alike and makes a great gift!
The year is 1927 and the place is New Orleans. We are in the height of the Mardi Gras festival, but it is a crime from three years ago that still has the town talking. A missing King Cake Recipe has rumored to have been found and will be sold to the highest bidder on Fat Tuesday, which is only a day away. The problem is, the person in possession of this recipe is not the rightful owner.
Sent back in time, you find yourself as one of Robin Hood’s Merry Men, and unfortunately, locked up by the evil Sheriff of Nottingham! To free yourself and save Robin Hood, you will solve puzzles, defeat the Sheriff, and bring peace to Sherwood Forest in this family-friendly escape room-in-a-box. Add to the atmosphere of your game night with our suggested playlists, recipes, and drink cards themed to this adventure! Accessible to first-time players and pros alike.
In 1918 the world believed that Czar Nicholas II and his whole family, including his youngest daughter Anastasia, were murdered by the Bolsheviks in Russia, but you have recently found that that isn’t the whole truth. Now you must race against the Soviets as they try to find the Grand Duchess Anastasia that got away! Find her first and save her from the same grizzly fate that befell the rest of her family!
Trapped in a mall stuck in the 1990s, you must complete the Super Mega Mall Contest before you are trapped in the past forever! Puzzle your way through 1990s nostalgia in this family-friendly adventure. Add to the atmosphere of your game night with our suggested playlists, recipes, and drink cards themed to this adventure! The game is accessible to first-time players and pros alike and makes a great gift!
Discover the mysteries of the deep! Journey to the fabled lost continent of Atlantis to uncover its secrets. You will conquer puzzles, defeat dangerous sea monsters, play games, and solve a mystery in this family-friendly escape room-in-a-box. Add to the atmosphere of your game night with our suggested playlists, recipes, and drink cards themed to this adventure! Journey to Atlantis is accessible to first-time players and pros alike and makes a great gift!
In the early 1920s there were a few major names in magic; Houdini, Kellar, Thurston, and Professor Conundrum. Tragically, the Professor perished during one of his most famous acts in 1922. Foreseeing his own demise, he left his widow with a set of instructions so that she may communicate with him in the spirit world a year after his passing. Now, Lady Conundrum is asking for your help to solve the Professor’s last great magical mystery.
Sent back in time, you find yourself venturing west into the sea to investigate what happened to the last great Viking fleet. Were the gods merciful, or did they perish at sea? In this Viking adventure, you will solve puzzles and discover a new world in this family-friendly escape room-in-a-box. Add to the atmosphere of your game night with our suggested playlists, recipes, and drink cards themed to this adventure! Accessible to first-time players and pros alike.
The extravagantly wealthy J. D. Pritchard has a treasure of a lifetime to sell to one lucky adventurer. He has decided that he will auction off this prize, but first, all potential bidders must join him on an elaborate ride on the Orient Express. On which he plans to wine, dine, and determine a party worthy of having his prized possession. You are sent to impress Pritchard for your client, but something goes terribly wrong and now it is up to you to catch a murderer.
You have been transported within the world of the 1001 Arabian Nights, your mission is to retrieve four genie lamps in order to get back home. Meanwhile, a despicable tyrant, the Vizier Omar, has taken control across all the realm. He has imprisoned the princess Scheherazade and seeks to gain control of the lamps for himself. Travel through two legs of the journey, meeting many of the characters, heroes, and villains of the tales of The 1001 Arabian Nights.
Irish historian, Dr. Ronan Gallagher has devoted the waning years of his life to the study of the fairy realm and the magical beings of Ireland. Losing his wife in 1919, he believed that within the fairy world he could bring her back to him. He became obsessed with Leprechauns believing them to be the key to getting to the fairy world. Now he has disappeared and it is up to you to find out what happened to him! Estimated playtime: 2 hours.
The Cold War - 1962. We have just caught an enemy agent and have discovered that he has information that we must act on immediately. You are a new FBI agent assigned to infiltrate the agent’s operation and help counter any espionage he may have started. You must act before his capture is discovered and his team scatters; however, as you investigate, something seems a bit off…Sleuth your way through spy themed puzzles with a twist in THE AGENCY.
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