within 3-4 days of purchasing my first box i received it in the mail, the products inside were amazing! I started using the face wash and face oil immediately and my face is SO soft!! Love this box!
Received my first box and most of the items were good, but a few were disappointing. First of all, the candle came broken so there was smashed glass in 100 pieces throughout the box and stuck to all the items. I contacted the seller, they asked for pictures. Once pictures were received as proof, they fully refunded me which I was extremely impressed with. This is customer service that you can count on!
Besides that, love the cucumber spray, the toner and eyeshadow. The Big Daddy brow item feels a bit cheap and greasy but still works and it's fun to apply. The headband seems like an item just to fill up space though. I personally don't know anyone who wears headbands, let alone ones SO big, so this is a wasted item for me as well as the bracelet that they included.
I will continue with the next box in hopes that it will be slightly more useful to me. It's a fun treat to receive every few months and overall I was happy besides the broken candle but they rectified that.
Thank you for your feedback. We apologize about the damaged items and will investigate all possible causes.
We have reached out to you via email to address this issue.
Thank you again for bringing it to our attention. Our customer satisfaction is our top priority.
We appreciate you supporting local Canadian Companies.
The Canadian Beauty Team
I liked all the products, really happy with Box 1 and can't wait for the second box! Thanks to the team at CBB!
Disappointed with the price and the content of my first Canadian Beauty Box. I was expecting more since it is pricey.
I will give it another try.
We're sorry to hear that you are disappointed with your Canadian Beauty Box. We strive to keep a retail value of $140 or more with each collection we curate. Our focus is to bring brand awareness to our subscribers and support local Canadian Businesses.
Thanks for giving us a try, Stay safe and well.
The Canadian Beauty Team
"I loved this box. I liked the variety of products and the different companies featured. I also appreciate that the headband fit my rather large noggin comfortably!"
"I really loved this beauty box it was my first time subscribing ! Would love to see more skin care from local brands and fragrance "
"I loved that the box is full of canadian businesses - there is great value in the box with beautiful full sized products!! It's nice to be introduced to canadian companies that I might not have come across otherwise! Thank you!"
"I absolutely loved this box. It was so fresh and definitely put me in the mood for spring!"
"Love the spring box! This is the only subscription box that I use everything that comes in the box. You choose wonderful products and I love that they are all Canadian and local! "
"Can't think of anything. The summer collection was great. Thanks!"
"Allow for colour choice when possible... I loved the mustard yellow headband i got.... but I was dreading getting a red one. Red is a colour i have 2 things in my closet. "
"Add a self tan or bronzer for fall, beanie hat (navy)…. Keep up the fabulous work supporting local Canadians!! "
"Be able to purchase add ons to the box. Overall, loved my box, it was my first time receiving the beauty Box!! Looking forward to my next box 😊"