Q: Would this be suited for a woman turning 70 very soon?Asked by Heather T., February 2021
Q: Hello! Is there any chance of a delivery by Christmas with expedited shipping? Thanks so much!Asked by Kristi H., December 2020
Thanks for the question. I wish I could guarantee delivery however even with our fast turn around on the build-a-care box, given the unprecedented delay with all carriers I am afraid that is not possible this year.
If you're interested in the subscription options, we suggest alerting your loved one that they have been gifted a subscription and will receive the first box by mid-January.
As a reminder, all subscription boxes ship between the 1st - 15th of the month for orders received by the end of the previous month. New orders received in the beginning of the new month will be shipped that month based on inventory availability.
Q: The pictures shows scarves and pink/purple socks. Is there a gender-neutral option? Or can you specify gender when ordering?Asked by Sheri R., August 2020
Great question - to ensure we send items appropriate to your loved ones gender, we allow you to tell us the gender of your loved one and adjust the contents as appropriate!
Q: What if the recipient has food restrictions?Asked by Michelle A., April 2020
We completely understand how dietary restrictions and food allergies can be challenging. We will do our best to offer alternative products or leave out food items completely.
Absolutely what I was looking for! Order for my mom to help give her something to look forward to! She home on hospice and this brighten her whole world! She and I can not wait to see what comes next month! Thank you for the amazing smiles delivered!!
My mother loves receiving ‘the surprise’ but has to give most away.
Chose the box I did because it was geared towards older folks. It’s not at all selections for denture wearing people! Lots of items containing nuts and most recent shipment contains dental flossers? Maybe you should have a selection for “older” and another for “elderly”? :)
Based on the above, I won’t be renewing.
I bought this box for my grandmother. I was a little concerned that when I ordered it, there was no mention about what comes in the box, no pictures etc. so I didn’t know what to expect. When the box arrived, I was so shocked at how much was in it! My grandmother spent hours looking through everything and reading the pamphlet that gave a cute little history of at Patrick’s day. I will definitely continue having these shipped to her if the quality and quantity of items continue to be as good as the first box was.
Received the Care Box(s) as a Christmas gift and am loving each and every one of them! The items received are fun and useful and the treats are delicious! I love them so much I ordered a 3-month subscription for my sister. She loves them too.
My grandma absolutely loves this. The treats and activities are a nice way to mix it up while we can't visit during covid, and the cards inside make them feel personal.
Shipping dates not consistent. Hard to contact anyone about last box that has not been shipped but already showing no subscription. Your subscription should not end until the last box ships. Can't get anyone to let me know when it WILL ship! This was a gift for my mother and she has been looking for her last box to arrive for over a week.
The last box in your subscription was sent out today, I will email you the tracking information right now. Each month we try and get our subscription boxes shipped between the 1st - 15th of the month. The dates for this can vary due to product availability for each box. We hope your mother loves this months care box and we do apologize that it has been difficult to reach us.
The box came wet and disheveled. Everything inside was all over the box and the chips were busted open and everywhere.
I was so disappointed that I ate the chocolate chip cookies and called it a day!
My mom received her first crate and was delighted! She is still using some of the products. The second and third boxes were just OK. Not sure if I would sign up for more than one box again.
The December box did not arrive prior to Christmas, although I believe this was the slow postal service issues. The December box was great, but the next 2 were just ok. There was a lot of candy...some is ok but would be better to replace with variety and not all candy. Also, I expected something “warm” and comforting for winter (blanket, candle, hot cocoa with mug,etc), but received art supplies which is very specialized and not everyone would like this. December box was good, but Jan and Feb were just ok.
Need puzzles, too many food items.