Q: Dose this come with a shirt?Asked by Carson G., April 2019
Q: How much is international shipping (to Germany)?Asked by Vanessa N., September 2019
I would suggest not risking your money by subscribing with them. They have either stopped their service or are simply around to scam people but they did not fulfill my order. I had to request CrateJoy to intervene. Please beware!
Q: How can i get 10 comics instead of 5?Asked by Craig L., August 2019
It hasn’t arrived. Where is it?
My son loved the comics but would also like something geared toward older children/preteen boys. He is 13.
I’ve contacted the seller and you. Nothing received back. Totally wrong as this was a Christmas present.
I started a six month subscription service May 1, 2019, which would end this month (6th Month October) and would be auto-renewed by the 15th of the following month if not canceled. This is documented and stated clearly in the first welcome email address following signing up for the subscription. However, this did not happen instead they shipped out my 6th box from my original subscription and charged me for another 6 months an entire month early before what's stated in their welcome email. So even if I planned to cancel on the 15th of October and not renew they already had my money. Their welcome email also states I can cancel anytime, in addition, to clearly stating auto-renewal would occur the 15th of the following month after the original subscription ended. Now I am trying to get a refund for the new 6 month subscription I do not want and can't contact anyone on any of the email addresses linked to Comicboxer. I am unemployed on top of everything and my bank account took a hit because of an early renewal that should not have occurred if it happened in November as stated in the welcome email I would eat it but this did not happened.
Absolutely terrible customer service. Communication is seriously lacking. I haven't received any of the boxes that I paid for yet so cannot comment on the quality of products or curation. If I ever do receive any of the boxes, I will update the ratings for those categories. However, until then it is 0 in every area.
Update: I had to request CrateJoy to intervene and get the issue resolved. They were very prompt and helpful. I cannot say the same of these guys. I would suggest keeping away from them.
ordered a package in july 8 now its september 3 didn't get it yet and customer service is ignoring me for some reason (i want my money back)
update: they reached out to me and fixed it
Bought this subscription for my husband in April and nothing yet in June. Insanely ridiculous. Give us our money back.
Son loved them
The comics are always great, a monthly treat. A lot of autographs, variant covers, & #1s! A+
I got this for my son's birthdayand her was over the moon. There was an Authenticated Autographed Black Panther and he about died. I couldn't be happier with this product.