Q: You state boxes ship out end of November but still no sign of the box. When will you ship next for 2020/2021? Also, what is the best way to reach you as I get no response to Contact the Seller!!Asked by Carole C., December 2020
Q: Hello. It says that your subscription is sold out, are you going to be opening it up again or do you know the date when I can subscribe to this box?Asked by Sandi O., October 2020
Q: I ordered this box back in November and still haven't received it. Elizabeth BlackAsked by Elizabethnedwick B., March 2021
Q: Are you going to open the box to new subscriberrs? Do you have a waiting list?Asked by Jane W., November 2020
So happy with my Cozy Plan Box. I just had to share it with everyone. I posted it on my Instagram and can’t wait to get the next. It made me so excited for the season and brought me inspiration to motivate myself to try new things.
I purchased a 12 month plan to this box on November 9, 2020 because it looked like a great product but I have yet to receive my 1st box, despite waiting through two shipment cycles according to the description. I have contacted customer support twice and have yet to receive a reply. I have been patient and now I’m just VERY UNHAPPY!!! If you should decide to try this subscription only buy one box and see if you ever receive it....
I was not going to write this, but I have requested my money back for a box I did not receive and have heard absolutely nothing from anyone. I received my first box without issue. It seems my December box, my money and all my inquiries have gone out into the ether somewhere. A little communication in business goes a long way. I would not recommend this subscription plan.
I ordered a three month subscription. I got ONE box. The stuff was OK but not as great as advertised. I canceled when the second shipment didn't arrive. NO refund. I have attempted to contact the seller three times. Radio Silence. No Response. I want my money back. Cratejoy needs to get this resolved and then kick this seller to the curb. Look at the rest of the reviews. Hardly anyone is satisfied and NO ONE is getting a response from the seller.
Never received any shipments! And when I tried to contact the seller never received an answer!
Not worth the frustration. I NEVER leave negative reviews, but this is just unbelievable.
I understand that there will be shipping delays, but I haven’t recv’d any of my boxes, I’ve sent countless messages and no reply.
So....NO product + NO reply + NO refund= a bad review. So bummed, was looking forward to getting this. But NOPE!
Well I’ve paid for two boxes one in November and another in January and haven’t received a box yet. I’ve sent a message to th company 4x and haven’t received a box or a response yet so if I was to give my opinion of this subscription I would say 1st off the customer service sucks,. I subscribe to several boxes and have never had a company that didn’t respond to an email so the customer service is obviously terrible and of course I can’t comment on the products of box contents because I’ve never received what I’ve paid for
Love!! My favorite subscription box!!! Brought a smile to my face, loved everything in it. Thank you!!! Highly recommend to anyone who battled with mental health and/or forgets to take time out of their lives for themselves ❤️❤️
After many attempts at contacting seller, I decided to write my first negative review. I ordered the box in November and have tried numerous times to find out when I will receive it, as it was going to be a Christmas gift. I have heard nothing back! I canceled my plan and would advise everyone to stay away from this subscription!!
I have all one stars and wish there was an option to give none. They took my money the day I started the subscription but I still have not received my box. All messages to the seller have gone unanswered and I am hoping to get my money back but I’m not optimistic about that since nobody will respond to my messages. Very unhappy with the customer service.
The Cozyplanbox is a lifestyle, stationery + planner goods bi-monthly subscription box. The Cozyplanbox will arrive right at your doorstep every two months so that’s a box for each season and then some! All items in the box are curated around a themed season or a creative idea (4 seasonal + 2 surprise themed boxes)! I hope each box will be an asset in helping you plan out your next boss move towards your goals!
Current box: Winter for December & January