Q: This sounds really fun. Is it rated G, PG, PG 13, or X?Asked by Lesa M., May 2022
All our games are family friendly. Some include more romantic elements, but nothing you wouldn't feel comfortable gifting to a family member or friend.
Q: Do you not have the option to pay monthly are they all pre pay?Asked by Tabitha B., December 2021
We currently offer 1 month, 3-month prepay, 6-month prepay, and 12-month prepay options. You should be able to select your plan upon checkout. If you need any assistance, please reach out to us directly and we will make sure you are all taken care of! Happy Dating! :)
Q: Would this work for long distance couples? Are there any virtual date night options or boxes sent to two separate locations?Asked by Carly C., April 2021
Although our boxes are created for couples to do in person, most games can be rearranged for long-distance couples if each person has the same box. To do so, you will need to purchase two separate one-time boxes on our main site.
Q: Can I cancel a subscription before I receive my first box?Asked by Lindsey S., February 2021
You may cancel at any time. However, canceling a subscription does not cancel any orders or renewals processed before cancelation. So, if you cancel your subscription after the first order, you will still receive the first box. If would like to cancel a shipment and receive a refund, just reach out to us before the box ships and we will make sure you are all taken care of! :)
I purchased a 3 monthly subscription for birthday gift for a friend. They only received 1 box and the other 2 never got delivered. I purchased the subscription back in May 2022, its been 6 months and still no package. I've message them and they responded in a few days but no change has happened!
If you are interested in purchasing a Cratejoy subscription, be aware that you may get scammed and lose your money!
Hi Yolanda! We are so sorry to hear about your experience! We will reach out right away to see where the issue may have been on our end and we will make sure you are all taken care of!
First box was the Australian box. It was so boring that we quit after an hour. We wanted to quit sooner but thought we’d continue to play to give it a fair shake. We ended up donating the box to a local charity despite me wanting to just toss it in the rubbish. Seriously never been so bored in all my life. But I have a 3 box subscription, so let’s hope the next one isn’t as bad. If I were you, I’d buy just one box at first to see if you like it.
Hi Lisa! Thank you so much for sharing your experience! Our date nights have various styles and mechanics and each month is a little different. That being said, we always want to try and give you the best experience possible! We will reach out directly and try and make things right. We greatly appreciate your feedback! :)
This is all terrible. I ordered this box almost a month ago. Shipping FINALLY shows a delivery date…. Of NEXT Wednesday. Terrible terrible. I already don’t care about my box. No subscription takes a month to deliver. This is ridiculous.
Hi Brandy! Thank you so much for sharing your concerns! We completely understand! Since your order was placed after the 15th of the month, your first box was set to ship out the first week of September. Unfortunately, our September theme was delayed due to some unforeseen delays. That is not excuse though, we take 100% responsibility and are so sorry you've had to wait so long for your first box. Please let us know if you need anything further, we are always here to help! Happy Dating! :)
I thoroughly enjoyed the space box!!! It was our first experience with crate joy and I was not disappointed!
I havent even received my box yet!
Thank you so much for reaching out to us and letting us know about your experience. We are so sorry for the delay! Unfortunately, due to global supply chain issues, there have been some components delayed. We are doing everything we can to make sure this issue does not happen again but completely understand how frustrating it can be. If you need anything, please do not hesitate to reach out to us directly. We are always happy to help. Happy Dating! :)
We've only used one of the three boxes that have shipped to us so far. We enjoyed the first box, but it was a most-of-the-day activity, and so it can be hard to fit into our mismatched work schedules.
I'm angry, because I somehow missed the fact that this 3 month subscription auto-renews. They sent me a notice via email that it would renew. I contacted Cratejoy and the seller, telling them I didn't want to renew, but I got no response, and they renewed it anyway. Now I'm stuck paying for another 3 boxes that I hadn't budgeted for.
Hi Roberta! Thank you so much for sharing your experience. We are so sorry we did not get back to you! We pride ourselves on a 24-hour response time for our couples. If we missed your message, we are so sorry about that! If you still need help, please let us know and we will make sure you are all taken care of! :)
These boxes are well thought out and so much fun. My husband and I just finished the retro game box (we gifted it to each other for Christmas, so we're a little behind) but we really enjoyed it. We loved the trivia, the other games, and the silliness that we both got to engage in. It was a really nice box and I'm looking forward to trying the one we just got, the Hygge box, it looks nice and relaxing. As parents with two young daughters (1.5 and 3.5), it's really hard to have date nights. We've really enjoyed being able to go up our bedroom and sit on the floor together and enjoy these together.
We had a lot of unexpected fun with this. We took it away for a weekend date and played in our bed and breakfast. We were laughing for most of it. Looking forward to our next.
Hi Nicole! Thank you so much for your kind words! Weekend date and breakfast in bed sounds amazing! We are so glad you had fun. So excited to share some of the other fun themes we have in store. Happy Dating! :)
Really great box for starting conversation and helping us reconnect after a long work week or just something to help us laugh and have fun.
I totally recommend this box.
This cafe-inspired theme includes games and activities perfect for a cozy night in (or at your favorite local coffee shop)!
This post-apocalyptic date night box has you and your partner escaping (and building) a horde of zombies!
This date night box includes four games you can play on the road or on the couch - and can be used with the whole family!
This month, we are sending you and your partner on a date night down under! Visit some of Australia’s most iconic cities with 4 couples challenge games.
This city-building date night has you and your partner competing to build Dateopolis - the date night capital of the world!
This whodunit date night has you and your partner solving a crime scene together to help find Piglet - a prized humuhumunukunukuapua'a!
You and your partner are trapped inside an 80s arcade console and must work together to escape - including beating the Boss Level!
This month's date night sent couples on an exciting boardwalk adventure as they competed against each other with some classic carnival games.
Prepare thine eyes to see lost wondrous worlds, where instead of clouds there are brilliant pearls. To get there, you two must brave the ocean's quest, tell stories, tell the truth and play your very best. So bring your true love and dive down under, to discover the lost city and enjoy its plunder.
On this cozy date night, you and your partner will experience the joys of Hygge, the Danish concept of warmth, joy, and peacefulness, with a series of Hygge-inspired games and activities.
You and your partner are contestants on a game show and must compete against each other to see who can get the high score on this hilarious and quirky retro-themed date night!
You've inherited a large estate from Madame Medora, a truly odd character. However, in order to claim your inheritance, you must solve a series of puzzles and riddles while spending one night in her House of Curiosities. If you do, treasure awaits!
Last Minute Gift? No worries.
Download and print this note to let them know their gift is on the way.
Selling Fast! - Only a few boxes left. Buy soon while supplies last.