FaceTory is the ultimate K-Beauty subscription box that delivers to your doorstep every month!

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And none of that is true

Aug 19, 2020
Christy N.
2 Reviews
Subscribed for 6 days
Overall
Shipping

I’ve gotten three different emails from the seller all three of them claimed to have information and a link to the tracking. None of them actually did. In fact, when I finally went to the crate joy website to track my package it showed that there is no information received by the carrier about my package. That would mean it’s been 10 days I’m sorry nine days since I ordered and eight days since they told me the package had shipped and been on its wayAnd none of that is true

Verified Purchase

Face mask

Feb 06, 2020
Sandra S.
1 Review
2 Helpful Votes
Subscribed for 6 months
Overall
Shipping
Quality
Curation

DIDN'T RECEIVE

Verified Purchase

They subscribe without permission

Feb 01, 2019
Melinda B.
1 Review
2 Helpful Votes
Overall

They subscribe u without permission n don't let u cancel

Verified Purchase
FaceTory said...Feb 01, 2019

Hello Melinda,

We're sorry to hear that you experienced some inconveniences with your subscription. After taking a look at your account, you purchased the subscription and then cancelled it a few hours later.
If you could please clarify how you weren't able to cancel the subscription, we will use this feedback to improve our services.

Thank you,
FaceTory Support

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