Q: Is there any help if you get stuck, and the clue on the website doesn't help enough? Asked by Brianna S., November 2019
Hi Brianna! We have a great support system for when you may get stuck on a puzzle. Each puzzle has a set of clues to help nudge you in the right direction. We also have a very fun and lively Facebook Group (search Finders Seekers User Group) that has thousands of fellow Seekers who can help with the puzzles. Or you can always email us and we can help. Cheers!
Q: Would this be good for a family with kids ages 4-16? Would it bore the 4 year old?Asked by Sarah D., March 2020
Not sure how a 4 year old would do but our 8 year old loved helping out. Even if it was just writing out clues, hints, words or reading the clue he felt very much apart of the adventure and fun!
Q: I want to give this subscription as a Christmas gift. How can it be delivered to not spoil the Christmas surprise?Asked by Scott K., December 2019
If you would like the gift to be a surprise, input your email address instead of the recipient’s email address. That way, we will send you tracking information instead of the recipient. Also, if you don’t want it to be delivered to the recipient before Christmas, you can have it shipped to you or another address. Cheers!
Q: I got my first box, but I don't know how to get started. Is there a website to login and get clues from?Asked by Nicole G., February 2020
Each box contains a letter from Lucy Calder with instructions on how to get started along with a website to access puzzles. There is no need to login in to access these. Cheers!
We just finished the Australian box -- our first one. It took about 2 hours and was great family fun! The puzzles are challenging and are a variety of types: word puzzles, visual puzzles, anagrams, math, logic. Very well thought out and organized. ...and we learned a little about the country, too! Worth the price for some quality family time!
My family and I loved the Ireland box! It was so much fun! It took us about 3 hours to complete but we didn't use a hint and every minute was enjoyable. Even our 8 year old enjoyed helping decipher the clues! We definitely will be making this a family tradition!
every month its a nice 2 hour activity! Always challenging and entertaining
Great fun! Thank you! A great activity to do while quarantined due to Covid-19
I love that each puzzle is a different degree of difficulty, but its ultimately possible to complete. I've done them alone or with my fiance, and we each have our strengths. The entertainment value, puzzles, item quality, and overall creativity is well worth the subscription.
Lots of fun to do as something different on a night in!
Thanks for getting this game to us in time for the Virus Quarantine! Great way to pass the time!
My original box never arrived and without hesitation, the company sent me a new box overnight, no questions asked! My husband and I just got around to playing this tonight and it was SO much fun! The game was SO well thought out, the clues were on point and it made a wonderful date night in! I can't wait for our next box to arrive. Get a box, you won't regret it!
Our family enjoys solving puzzles in escape rooms and we've tried other mail "mysteries". This is by far the best, can't wait to get the next box.
We just finished our first adventure in Tokyo. My husband is pretty smart but it still provided us with four hours of fun and so in my kind it was worth it. Normally he solves everything and wins everything quickly to much eyerolling from other family members.