I have tried a lot of subscription boxes and have to say that GeekGear has the best boxes out there, by far!
Not only are the boxes filled to the brim with amazing contents - the customer services is spot on and are always happy to help.
Thank you Geek Gear for being amazing!
I've subscribed to many different monthly boxes and Geek Gear is easily the best of the best. After over two years of being their customer, I've only once ever had any problems with the items in my box. That's not something that I can say about any other subscription box I've had. And I've been with all of the big name companies. And on the one and only time that I wasn't satisfied, their customer service was just perfect. They happily worked with me to ensure that I was completely satisfied. I couldn't be happier with the customer service. It's my opinion that Geek Gear is the best there is in the subscription box service. I'm speaking as a customer of BOTH the Classic and the Harry Potter boxes. Both boxes include awesome fun items of the best quality.
Love the box, already ordered my next one!
This subscription keeps renewing after it has been cancelled. Very frustrating..
Good day Elizabeth, thank you for your review. However, I can confirm that we were awaiting a response from yourself regarding an email before we could proceed with cancelling your subscription. Without clear instructions over email stating that yes you wish to cancel, we are unable to go ahead. Or you could have simply logged into your account at geekgearbox.co.uk<http://geekgearbox.co.uk> and cancelled the subscription manually yourself :)
Geek gear has been amazing to me. My first box was fantastic and I loved the contents of the box!
My second box however never made it to me due to some error in the shipping but they have been nothing less then amazing and supportive during this time. Debbie was able to answer all my questions and even arranged for a Mystery Wearable box to be sent to me in place of the box that originally went missing.
Their customer service is exceptional and the product they offer is fantastic!
I’ve never dealt with a company that is so receptive and helpful when the product goes missing and would absolutely recommend this for anyone looking for an interesting assortment of Harry Potter collectibles and wearables.
Keep up the awesome work!
This company is fantastic and the customer service from them is second to none. The lady I communicated with Deborah was exceptionally helpful and answered all my queries quickly and helpfully. The products they produce are great quality. 5 stars :)
Awsome awsome awsome!!!!
Love it xxx