Q: How often do you do self tie bow ties? I think the box looks interesting, but I already have a large assortment of long ties that I rarely wear, as I prefer bow ties.Asked by Darren L., December 2022
Hi Darren, We typically include a bow tie 1-2 times a year. Most of our boxes include ties.
Let us know if you have any further questions!
Q: I was gifted 3 months. I did not like any items from my first installment. I see past assortments that I like. Can I return the one I received and get a previous package? Or influence my next one?Asked by Pete D., December 2022
Hi Pete, We are sorry to hear you were not a fan of your first box. We typically do not allow returns or exchanges on our subscription boxes. We are always happy to share box photos of future boxes to give you an idea of what will be included in future boxes. Please contact the customer support team directly and they can assist you further directly!
I didn't receive the Gentleman's Box that my subscription is for. Instead I received the Sprezza Box. Glad I don't have this subscription as nothing in it was of interest to me.
Hi Carmen, I am happy we were able to assist you further and get this resolved. if there is anything further we can do please let me know!
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