Q: If we buy this as a gift can we select random scents for the first one, then can the person that gets the gift pick what smells they want?Asked by Mary L., December 2020
We can absolutely do that. Just select a random assortment when you do the short fragrance quiz during checkout. Let your recipient know that we can provide a more custom experience if they email us by clicking the contact button below. Thank you for checking on that and have a great rest of your week!
Q: If I subscribe but decide to cancel later on how would I cancel?Asked by Heather J., May 2021
Hi Heather! When you sign up you will create an account. If you decide to cancel, you can just login to that account and tell it to cancel your subscription. If for some reason you can't do that, just email me at support@glassmooncandles and tell me you need me to cancel your subscription and I will do it for you!
I get the wax melts only. Cute packaging, great value, amazing customer service, and LOVE the scents !! Seems like the company really takes pride in what they do and cares about their customers satisfaction!
Hi Melissa! I'm so glad you liked your melts! Thanks so much for taking the time to leave a review!
The fragrance fills my whole home. I have never purchased a more satisfying candle. They are long lasting and so aromatic!
Hi Jackie! Thanks so much for such a wonderful review! It makes me so happy that you like your candles!
I gave this box to my gr-dtr as a 1-time gift and she loved these candles so much that I have given her an on-going subscription! although I personally have not seen them, she stated that not only are they beautiful to see, they are also the most heavenly fragrances EVER!
Thanks to you and to your granddaughter! I'm glad she likes the candles! Thanks so much for being a subscriber!
Very nice candles with lovely fragrance. Great gift idea fir any candle lover
Love the different scents and the quality. This definitely feeds my candle addiction. Plus great shipping speed. Can't wait for my next box
These were advertised as candles. It’s a candle company and the products say candles. They are candle wax, not candles.
Hi Leila, I'm sorry if the website was not clear. We are a candle company, but we also sell wax melts. The subscription you signed up for does state that you will receive 3 wax melts. The New Moon box, which is what you subscribed to, does not include candles, just 3 wax melts. We do have 3 other levels of box that has candles in it. I hope you find the type of box you are looking for.