Q: Is there a box that has all 3 in 1 box/deliveryAsked by Jerri K., May 2019
I’m assuming this is asking for a box with 1 mild/medium, 1 classic and 1 extra hot. I was wondering the same and I don’t see it but I would definitely buy that.
Yes, the three bottles per month product has three bottles each month. (My first box also came with an additional five sample packets. I don't know if that's normal.)
Q: When I get to check out it is charging me $19.99 for shipping but it says its free shipping??Asked by Fina C., June 2019
Q: I just put in an order as a gift fir my son Mark Nejad. Did it go through? I wasn’t given any notification Asked by Donna N., November 2020
Hey there - it does not look like it went through, but I see you started a gift in April. You can email us and we can get it sorted out.
Q: When I check out it is adding shipping charges, but it says shipping is free. Is it only free to US addresses?Asked by Sylvia W., November 2020
Yea, sorry about that, we're only able to offer free shipping in the US because of the high cost of international shipping.
Ok, makes sense. Thank you!
I got the Three Bottles (ExtraHot) box, and it was exactly what I wanted. Three bottles, all great, plus five small sample packets.
It wasn't just "this one's spicy...yup, this one too." Each bottle was fairly distinct. One very vinegary, another smoky and tangy. The selection was very thoughtful and well done. The sample packets were also good. (I've only tried one packet so far, but two of five are actually from my city, so I'm familiar with them. They're top notch.)
All of them were the spice level I want from an "ExtraHot" box. Ghost pepper and Carolina Reaper? This was done right.
I'm very happy with the quantity and selection, and am eagerly waiting my next box.
I bought a 3-month subscription as a birthday gift for my son and he really loved it!
Purchased as a birthday gift and it was very well received.
Got this for my Dad for Fathers Day as he is a hot sauce aficionado. He loves it so far-Really liked the Reaper Sauce!
I haven’t received my order from Sept.
Hey, sorry about that! I checked the tracking and it's showing it was delivered to your mailbox on Sept 8th. If you ever don't get a shipment feel free to email us directly and we're happy to get it sorted out.
I only received one bottle.
Hey, sorry about that! I checked your account and it looks like the second bottle is in the mail right now - if you ever have any concerns you can always contact us directly and we're happy to look into it.
Good product like that they threw in some extras in too... I got a few samples as well
I had not received my order and left feedback. I was immediately contacted by the company and they sent me a replacement box by priority mail. I love the choices of hot sauces sent and will definitely re-subscribe. Thank you for taking care of your customers!
Really cool subscription if you love hot sauce. All different varieties so you will never get bored and they give you stuff you can't find at your local grocery store.
Received the first box and LOVED it. Sauce was excellent and we are looking forward to next month's box! Thanks!