Japan Crate

Japan Crate: Experience the excitement of Japan through monthly crates!

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Plans as low as $22.50 / month
Product Overview
  • Crates are shipped on a rolling schedule with three schedule shipment dates every month.
  • Ships worldwide from United States except for
  • Subscriptions automatically renew. Cancel anytime
Experience the Excitement of Japan Every Month!
At Japan Crate, we’re all about Japanese culture. We wanted to recreate the excitement of exploring Japan through everything Japan. We offer five different crates to help you experience Japan through multiple products.
  • Japan Crate features CRAZY & EXCLUSIVE Japanese Candy - Comes in three sizes; Mini, Original, and Premium.
  • Doki Doki is the ultimate crate for all things Kawaii.
  • Umai Crate features premium instant noodles straight from Japan!
  • Gacha Gacha Crate is filled with collectable roulette capsule toys made in Japan!
  • Inku Crate is filled with 6-8 Japanese stationery items ranging from notebooks & planners to pens, markers, fun accessories and more.

Questions

1

Q: Im allergic to gluten and dairy, is there anyway I can make sure I only get gluten and dairy free snacks? Asked by Alexandria S., May 2020

Japan Crate answered...August 2020

Hi there, thanks for reaching out, honestly, we don't actually offer any dietary specific crates. we cannot assure if our candies are gluten and dairy free. If you have specific allergies, then we advise against subscribing to our crates. Thank you.

This answer sucks

by Galadrielle B., May 2020

There is no such allergy towards gluten, if youre asking if its diet friendly, its candy.

by Cameron M., May 2020

1

Q: What is Kawaii? Asked by Cory L., April 2020

Japan Crate answered...September 2020

Hi Cory! Thanks for reaching out! We do appreciate it! "Kawai" is the Japanese word for "cute". If your interested to subscribe with our Doki "Kawai" goodies. Each Doki Doki Crate features genuine, licensed Japanese products of the highest quality. Each monthly subscription box features a new collection of fun toys, cute plushies and other items that will help you live your kawaii lifestyle. Talk soon! :)

“Kawaii” is the romanization of the Japanese word for “cute”, and has become a big part of modern Japanese culture, like how “manly” is in American culture.

by Loki T., May 2020

1

Q: Can this box be shipped to Europe? Does each box contain a mix of candy and other goodies?Asked by Cathy A., April 2020

Japan Crate answered...September 2020

Hi Cathy! Thanks for reaching out. Yes we do ship to Europe. If you plan to subscribe to our Premium Crate, then yes, the content were a mix of 18-20 pieces of candies, gummies and chips with exclusive per month drinks as well. Talk soon, have a great day!

Yes! We do ship to Europe. The content of the crate depends on what you subscribe. Mainly we have Japan Premium where you will get assorted snacks and candies. Or if you prefer authentic noodles from Japan then we have the Umai crate. And other type of crate namely Doki, Kira, Gacha and Inku crates. To learn more about our products, plase feel free to visit our website. - Japan Crate

by Annabelle N., June 2020

1

Q: How long after purchase will it arrive? Asked by Abbie L., July 2019

Japan Crate answered...September 2020

Hi Abbie! Hope your staying safe. Upon order we ship the crates via DHL and will only take 5-7 days before it will arrive in your location. But of course, depends on where you live. If you have other questions or just wanted to say Hi! we’re available anytime through email. Reach out and we’re more than happy to help.

They ship on a "rolling schedule" which according to their blog means if you pay by the 14th, it ships on the 20th. Pay between the 15th and 23rd, ships on the 30th. Pay after the 23rd but before the end of the month, ships on the 3rd of the following month. They do email you when it ships, but they don't provide tracking numbers. I get the email that my crate shipped on the 3rd, the first month it...

by Rachel R., July 2019

Takes up to a month. They will usually Bill the next one before that one shows up. I stopped subscribing because half the time the box was busted up in shipping and they refused to do anything about it.

by Jesse H., December 2019

I was charged for a second one just as the first one arrived, it had been a month so I'd completely forgotten about it. As for the second one its been over a month and I still haven't received it, even allowing for Christmas that doesn't make sense. Also the tracking numbers don't work. But youtubers get theirs immediately despite living further away so I guess they aren't entirely lying, you'll get special treatment and immediate delivery if you are...

by Leah R., December 2020

Japan Crate reviewsReviews

Write a Review

Amazing !

Jun 25, 2020
Leslie H.
3 Reviews
3 Pictures
3 Helpful Votes
Subscribed for 3 months
Overall
Shipping
Quality
Curation

I have the DHL premium and it exceeded my expectations!!! I already can't wait for next month. It came really quickly to.

Verified Purchase
Japan Crate said...Sep 14, 2020

Hi Leslie! We're glad to hear about your great experience. We're so happy that your happy with the service that we have provided. Let us know if we can ever help with anything! Cheers!

Umai box

Oct 27, 2020
Latyca R.
1 Review
1 Picture
Subscribed for 9 days
Overall
Shipping
Quality
Curation

Got the umai box and love all the different noodles. Just what I was hoping for

Verified Purchase
Japan Crate said...Oct 28, 2020

Hi Latyca! We're thrilled to know that you're loving your Umai crate. Thanks for the feedback. We really appreciate it! Enjoy your noodles! Have a great day! (* ̄▽ ̄)b

Late really really late

Jul 29, 2020
Olga Y.
1 Review
5 Helpful Votes
Subscribed for 2 months
Overall
Shipping
Quality
Curation

This box is terrible. I ordered my first box on April 20th it was shipped April 28th. Its now July 28th it has not arrived. I also was charged for May crate as well. I got a notification that it shipped on May 13th. Still didn’t get that one either. It has been 12 weeks since ordered my April crate and 10 weeks since the may one was supposedly shipped! These people are ridiculous I tried to get in touch with them they said it should be on its way. Please be careful people.

Verified Purchase
Japan Crate said...Sep 28, 2020

Hi Olga! Thanks for the feedback, we really appreciate it. We're deeply sorry about your experience and for the delayed crates. We've checked and we see that we've replied in your inquiry about your missing crate last August 22nd and still awaiting for your response. Please do reached out and reply back to our support so that we can resolve the issue about your missing crate. Will wait for your response.

Great box

Apr 07, 2020
Iisa J.
2 Reviews
2 Helpful Votes
Subscribed for 3 months
Overall
Shipping
Quality
Curation

I only have gotten one box which was recieved March 4th with payment in February. It is now April 7th, and have been charged for March and April for $80. Yet have recieved nothing, I understand that shipping is delayed but there has been no communication on their end.
UPDATE
I recieved all the boxes about a month after this review. The company was having difficulties shipping due to the pandemic. I subscribed again because it is a really good box and we have alot of fun testing & trying all the goodies picked out.

Verified Purchase
Japan Crate said...Apr 11, 2020

Hi Lisa! Thanks for the update! We appreciate the support. If you have any questions, we’re available anytime through our support email. Please reach out and we’re more than happy to help.

would have liked to see the 2nd box

2 days ago
Pedro B.
1 Review
Subscribed for 2 months
Overall
Shipping
Quality
Curation

The first box was amazing. We never received the second box so I am cancelling the subscription.

Verified Purchase
Japan Crate said...Today

Hi Pedro! Thanks for reaching out and thanks for sending over your feedback! We really appreciate it. We're glad to hear about your amazing experience with your December crate. We've checked your January crate and we can see that it was shipped but due to unforeseen circumstances during our transition with our new shipping provider. Your crate was included with the batch where it didn't shipped on schedule. We're really sorry for the delay. Rest assured, your crate is in transit. You can expect an email from us very shortly with the tracking information of your crate. Have a great day!

Super fun subscription

Jan 10, 2021
Samantha C.
2 Reviews
Subscribed for 2 months
Overall
Shipping
Quality
Curation

My son loved the experience of different snacks he is looking forward to his next box!

Verified Purchase
Japan Crate said...7 days ago

Hi Samantha! We're thrilled to know that your son enjoyed the snacks! Happy snacking! Have a great day!(* ̄▽ ̄)b

Highly recommended by this person here!!

Aug 07, 2020
Crystal A.
5 Reviews
10 Helpful Votes
Subscribed for 15 days
Overall
Shipping
Quality
Curation

Awesome product. Some reviews may be misleading like my previous one. The delivery is prompt and product is amazing. Sometimes people have bad days so they will post bad reviews like I did prior. My apologies guys. This is a great product. I’ll be subscribing and patiently waiting for my delivery like I should have in first place. Best wishes all!

Verified Purchase
Japan Crate said...Sep 14, 2020

Hi Crystal! Thanks for your comments! Don't worry about your previous review. We get used to it already. YAy!! ヽ(o^▽^o)ノ We definitely love hearing feedback with our products each month. Glad you’re enjoying our crate! Have a wonderful day! ;)

Extremely disappointed

Dec 21, 2020
Sarah R.
1 Review
1 Helpful Vote
Subscribed for 30 days
Overall
Shipping
Quality
Curation

It's been in transit for 16 business days and I still don't have my package. NOTHING has been updated on the shipping information. I've messaged them multiple times for help and nobody has answered me. Very unprofessional on their part. Will never order from them again

Verified Purchase
Japan Crate said...Dec 21, 2020

Sarah,
Thank you so much for your review!
We see that you had ordered on December 2nd. On our website and in the Order Confirmation, we kindly ask that you give us 5-10 business days to fulfil your order and 5-7 business days to deliver, once your crate is handed over to the shipping courier. :)
We are just as excited as you are to receive your crate, so we really appreciate your patience while your crate is lovingly put together and handed over for shipment.
If you don't see any updates to your tracking link soon, please contact our Customer Support team so that we can look into your order further.
Thank you so much Sarah!

Oof..

Dec 25, 2020
Richard V.
1 Review
1 Helpful Vote
Subscribed for 23 days
Overall
Shipping
Quality
Curation

Shipping taking longer than they said, package still not here...
Edited: you guys never explained the second amount of shipping days for this item, you only explained that I would need to only wait 5-10 business days. I would know this because if I knew I was being misled I would have not subscribed to you guys at all!

Verified Purchase
Japan Crate said...Dec 26, 2020

Hi Richard,
Thank you so much for writing in about this! I see that you ordered on December 10th.
I am terribly sorry if you were expecting your crate to be delivered sooner.
On our website, at checkout, and on your order confirmation, we ask that you wait for 5-10 business days for your crate to be lovingly processed and put together.
Once it's been fulfilled, we ask that you wait for another 5-7 business days for it to be delivered.
We also state that there are, unfortunately, slight holiday delays with some of our shipping couriers.
However, I see that your crate has been all set and ready to be picked up! We're just waiting for your shipping courier to swing by and pick it up....

Great Crate!

Dec 28, 2020
Ryan L.
1 Review
Subscribed for 2 months
Overall
Shipping
Quality
Curation

My 14 year old loved this! We wish the variety had been a bit better but overall, it was fun to try the many different foods and candies from Japan.

Verified Purchase
Japan Crate said...Dec 29, 2020

Hi Ryan! Thanks for sending over your feedback, we appreciate you very much. We’ll definitely take this into account when putting together future crates. Let us know if there is anything we can do to help. We’re available anytime through our support email. Have a great day!

Photos from reviews of Japan Crate

Past boxes from Japan Crate

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