Mask Box

A box of Korean sheet masks carefully selected by locals and doctors, shipped right to you!

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Plans as low as $8.33 / month
Shipping & Renewal Information
  • Your box will ship between the 5th and the 8th of every month. Please order before the 5th to get the current box. Your box should arrive within 10 business days.
  • Only ships within United States
  • Subscriptions automatically renew. Cancel anytime
Beauty Starts with Exceptional Skincare.
Have you always wanted to experiment with K Beauty? This subscription is just for you! Each month you will receive a variety of carefully selected, premium sheet masks! The masks in the box will vary, based on what we recommend for your skin. This guarantees that you are receiving curated products for our skincare needs!
  • Each month you receive AT LEAST 3 Korean sheet masks starting at just $9.99/month!
  • We offer masks for all different skin types!

Customer Questions (6)

1

Q: What is the suggested age range?Asked by Mark A., September 2020

Mask Box answered...November 2020

There is no specific age, but anyone who is interested in skincare should try these mask. We typically seen teens and up using them for various reasons...acne/sensitive skin, hydration, anti-aging, brightening, etc.


1

Q: Are the items cruelty-free, paraben-free, organic, or vegan?Asked by Mark A., September 2020

Mask Box answered...November 2020

The majority of masks we order are paraben-free, but these various requests are often company-specific, so you will have to look at the packaging of the masks each month. We typically provide a variety within each brand and switch out the brand each month, so the user has the option to try various types and see what works best with their skin and preferences.


1

Q: When is my subscription billed?Asked by Mark A., September 2020

Mask Box answered...November 2020

Billing first occurs when you order your first mask box. Subsequent billing is on the 15th of every month, so you are pre-paying for your next box. Shipments go out on the 5-8th of each month.


1

Q: When is my subscription going to be shipped?Asked by Mark A., September 2020

Mask Box answered...November 2020

Subscriptions are shipped on the 5-8th of every month. The one exception is during the holidays, when gifts are frequently ordered through Nov-Dec. We will ship once a week during this time.

Reviews (13)

Better Options Available

May 17, 2018
Overall
Elizabeth C.
4 Reviews
20 Helpful
Subscribed for 2 months

I chose the 3-mask/hydration option. In my first box (it was actually an envelope), I received three different masks. All are from the Elensilia IntraCELL line and only one was labeled "hydrating." Super disappointing. I probably would've left a 3-star review.
However, my experience with the company (aka the owner) was incredibly DISTURBING and ABUSIVE. A simple request for an accurate tracking number was ignored; a second request was also ignored; meanwhile she accidentally CC'ed me on an unprofessional and flippant email in which she tried to block me from leaving a review by calling me "rude" (because I made it clear to them they were probably getting a bad review based on lack of communication).
The company's actions are fraudulent and duplicitous. I suggest Beauteque Monthly, Pibuu Box, or FMT (all available on Cratejoy); or Facetory, PinkSeoul, or KoSkinBeauty. All provide superior variety and selection more tailored to your needs, as well as fabulous customer service. I also suggest Cratejoy reconsider their relationship with the owner, quite probably the most incompetent business owner I've encountered in over four decades.

EDIT: My original review was removed. It was 100% true, so I’m just going to have to repost. AVOID THIS COMPANY. My first box contained three masks, all the SAME: the Elensilia-IntraCELL mask. ZERO variety, MEDIOCRE masks. Based on that shipment, I would’ve left a three-star review (it’s the WORST box I’ve ever received). However, the site’s owner, is a fraudulent liar who tries to avoid bad reviews by telling...

Verified Purchase

Save your money and time.

Jul 16, 2019
Overall
Shipping
Quality
Curation
Peter W.
1 Review
12 Helpful
Subscribed for 1 month

I'm convinced at this point that this box is a scam. I ordered (and paid for) a box, and have waited 3 months. I have not received even an envelope of three similar masks that others have reported. This was going to be a gift, that if enjoyed, I would have happily been a regular subscriber. However, given that the seller has had nothing but radio silence since my order, I STRONGLY RECOMMEND that you do not subscribe to this.

Verified Purchase

Not worth the time or money

Aug 24, 2021
Overall
Shipping
Quality
Curation
Snehal G.
1 Review
Subscribed for 14 days

This is one of the most frustrating experience i have ever had with a subscription service.
Cratejoy does not have any control over the inventory of the products and hence can not help with the curation, tracking, shipment of the products.
I waited almost a month to receive my products from mask box, which arrived after contacting the seller multiple times. Finally when I received the products, they were expired.
The customer service can not help even if they want to, you have to contact the seller.
I would not recommend this service, not worth the time or the money.

Verified Purchase

Mask box has been great to me!

Nov 14, 2020
Overall
Shipping
Quality
Curation
Grace K.
1 Review
1 Picture

I've been subscribing for over a year now and I really love the convenience and variety of mask box. The packaging is great and simple... they travel really well and my skin needs the extra boost during those times. Also, I like the variety and they often put masks that are more expensive (like $20 worth!), during some months, so it's a great deal. But I really love it for the convenience and the best thing is that I'm building the habit to use 1/ week now and I've noticed a big difference in my skin because of the extra care that I'm giving it. It's easy to use, no washing off. During times like COVID, we need to maximize on self care and mental well being! Will continue to subscribe!!

Dec 16, 2017
Overall
Holly T.
12 Reviews
18 Helpful
Subscribed for 1 month

I ordered the holiday box. It was an envelope (not a box as the name mask box would make you think) and did not come with the note card nor ribbon that was listed as the "holiday" box. It included the four masks, one of which was an eye one not a full face mask. Ok value but I was very disappointed it was not holiday in any shape or form.

Verified Purchase

Quality Sheet Masks

Sep 10, 2016
Overall
Abbie J.
2 Reviews
5 Helpful
Subscribed for 3 months

Just got my first box...the anti-aging one. It is nicely curated with harder to find masks. I really like that you can specify a skin concern for your box. They are a nice supplement to my sheet masking habit.

Verified Purchase

OMG!!!! How great is this?!

Aug 11, 2017
Overall
Cheryl P.
1 Review
3 Helpful
Subscribed for 3 months

I love this mask box! I just finished using the Coconut Gel Mask w/Tomato and my skin has never looked better or felt softer!
I love the variety!

Verified Purchase

wrong recipient

May 25, 2018
Overall
Linda M.
8 Reviews
7 Helpful
Subscribed for 30 days

The box was sent to my 10 year old granddaughter instead of her mother... I have edited the address,,,, and will try for one more month -- But I understand there were only three masks in the box --- if that is typical I will probably cancel the subscription.

Verified Purchase

So nice!

Jun 01, 2018
Overall
Sara R.
6 Reviews
5 Helpful
Subscribed for 8 months

I love Korean masks and often forget to get them. Getting three new ones each month was awesome! I love the minimal packaging too!!!

Verified Purchase

Fabulous

Apr 19, 2018
Overall
Sara R.
6 Reviews
5 Helpful
Subscribed for 8 months

I love receiving this every month! I am a huge fan of masks and l adore getting these. It's been a cool and fun addition to my beauty routine.

Verified Purchase

Photos from reviews of Mask Box


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