Q: Does the cookie and coffee have a ground option or is it only whole bean? Asked by Savannah B., December 2020
Thank you for your question and interest in Match Made Coffee. We actually only offer ground coffee options. Our coffee is freshly ground and then shipped out.
Q: I received this gift but the address is incorrect, how do I change it?Asked by Angela W., December 2020
We can definitely help there. Either email us through Cratejoy or through
our website and confirm the name and current address and then provide the
address you'd like to update it to. If the information cannot be confirmed,
then having your gift giver confirm everything would be the next option.
Q: I love this idea for a gift! Do you have a gluten free cookie option? Asked by Nadia R., November 2020
Happy to hear that you love the idea. Unfortunately, all of our cookies contain gluten. On our main website you can purchase just coffee though, and it gives a list food pairing ideas right on the label.
Q: Buying as a gift for out of town parents. If I order today will it email and ship to them immediately? Or is there an option to send gift and info later? Or should I wait til mid-December to order?Asked by Sarah B., November 2020
We typically take all orders placed on the 15th or earlier and ship that month (by the 22nd). However, if you would like to purchase now and have shipping delayed, we can definitely do that. Reply to the welcome email you receive when the order is placed and we can manually handle that for you.
I enjoyed this gift from my daughter. The packaging was cute and the coffee and cookies were good!
I absolutely LOVE this box! Coffee and cookies are two of my favorite things and to have them shipped together to me each month?!! AMAZING!
Flavours are incredible and the pairing is PERFECT!
I love the surprise of opening my box to discover what tastes I get to enjoy.
Thank you so much :)
I bought a 6 month subscription as a gift for my father. The cookie and coffee pairings are great and the cookies taste amazing. It’s been a really special experience getting together rand sharing the cookie and coffee when they arrive each month.
Quality of products is only 4 stars because there’s been a couple of shipments where the cookies were pretty broken up by the time they arrived. Other than that I’ve been very pleased with my decision, and my Dad loves it!!!
Love variety,special guatemala blend and rosemary cookies,yum
I love the change of just one coffee and two of the same cookies each month. Love the idea of a "coffee of the month" take - just wish there were more than two cookies. They paired perfectly together with the coffee.
Gave this gift to my husband for Christmas. He absolutely loved it. Wish there was slightly more coffee- we got about 3 cups out of the bag. The cookies were yummy too!
Thank you for the review, Jessica. What brewing method are you using? Most methods should be able to get 2 full pots of coffee from a single pouch. Although, if you're making just a cup at a time and like it exceptionally strong, that number does drop quite a bit. Either way, thank you for the review and let us know if we can do anything to help.
Shipping got stalled at some point. My tracking said “on it’s way, but late. Was scheduled to arrive on 23rd, but did make it on the 25th. Anyway, wonderful taste experience. My husband and I had a very nice little interlude with good coffee and really tasty cookie. Love it!
Loved it. Great concept
Disappointed for the money spent, only 2 cookies in box.
For the amount paid, I was pretty disappointed when I saw how little coffee and cookies were sent. It's just a token amount. Very disappointed.
Also, there was no guidance as to what quantity of coffee to use per 8-oz cup of coffee. I had to do my own experimenting with trying different amounts every day, which was annoying and wasted what little coffee there was.
The cookies are good, but I feel there should be 2 of each. And I'd say the same thing for the amount of coffee. If you doubled the amount you send, I'd be happy. Yes, I would be very satisfied.