Q: It says there is a nut free options. Where can I find this?Asked by Sara J., July 2020
Yes. We will happily substitute a nut free flavor for you. Just let us when you place your order...either in the notes or shoot us an email. Thanks!
Q: How many ounces are each of the fudge squares?Asked by Jane P., July 2020
Each square is approximately 1/4 pound of fudge. Mmmmmmm
Q: what day of the month do you ship out? Asked by Kati D., May 2020
Usually the middle of the month. Between the 16-18th. Sometimes these dates
move to accommodate special occasions like Mother’s Day, Easter etc.
Q: Did anyone receive their May 2019 box? I have not. I saw the shipping was pre-sent on May 27, 2019 but no updates as of June 6,2019.Asked by Lakia F., June 2019
Love the fudge. A tasty box to splurge on.
I subscribed with a discount code from Cratejoy to try out this box. I was charged a second time before I received my first box. This is pretty normal for subscriptions, so I wasn't worried about it at the time, but I did cancel my subscription to ensure that I would not be charged a third time. I only ever received the one box. I have attempted to contact Nellie's twice through the Cratejoy interface to ask for a refund, & I have received no response. The fudge was good, but not worth the $61.76 total I ended up paying for only 6 squares.
So sorry to hear that you are unhappy.
Nellie's Sweet Shoppe is dedicated to quality and customer service.
As soon as I heard from you today, I looked to see what happened.
Let me share with you what I found.
We received your order February 25th which was after our February shipping dates.
Our stated shipping dates are between the 16th-19th of each month.
Your first box was scheduled to ship between March 16th-19th.
Our convenient auto-renewals are posted on the 15th of each month.
Your second box was scheduled to ship between April 16th-19th.
A cancellation was received March 24th.
This is where I see that the problem occured...
During March and April Covid-19 caused many businesses to temporarily close....ours included.
In April we slowly reopened with...
Husband loved the root beer float and snickers flavors he received for Father’s Day!!
It didn't have everything I thought was included.
Have gotten two variety boxes and they were both packed with delicious treats. I would recommend this as a great high-quality monthly treat for yourself.
Best fudge I have ever tasted. The fudge is definitely worth the price of the subscription, but the shipping costs are a deal breaker.
Nellie's Sweet Shoppes Fudge was huge hit at Dana Middle School in California! Everyone kept asking where we purchased our amazing fudge! Thank you Nellie's for such a sweet treat! Highly recommended!
Smooth, Rich, Fresh taste.
Good flavors of fudge. A+
Love Nellie's! Best Fudge Ever! Just like grandma used to make....but better....don't tell grandma
Irish Cream Fudge. Chocolate Mint Swirl Fudge. Licorice Caramels. Orange/Vanilla and Pear Salt-Water Taffy. Mint Chocolate Melt-Away Bars.
Chocolate Toffee and Cookies & Cream Fudge. Buttered Popcorn and Hot Chocolate Salt-Water Taffy. Giant Peanut Butter Cups. Vanilla Caramels.
Chocolate Walnut Fudge. Pumpkin Toffee Fudge. Caramel Apple and Candy Corn Salt-Water Taffy. Almond English Toffee. Sea-Salt Caramels.