Q: I tried to order but there are 5 questions that need to be complete and for some reason the page won't allow me to scroll down to see the 5th question, and therefore I cannot proceed. Asked by Chris C., August 2020
We're sorry to hear you're having trouble during checkout. Have you tried refreshing the page or using a different browser? Perhaps, this was an issue with the data connection. We'd love to be able to support you further, however, we're unable to post our email in this post. Our customer support email can be found on our website.
Oh Baby Boxes Team
Q: I got a notification that my 6 month/6 package subscription has expired asking me to renew. Yet……. I only received 5 packages. Where is the 6th? (6 tracking #’s: 1 for label created, 5 for pkgs)Asked by Dannielle W., September 2022
Thank you for bringing this to our attention. I've gone ahead and checked this and it looks like all 6 boxes have already been shipped to the gift recipient. The first box's tracking information is no longer available because USPS only keeps tracking records for a few weeks. This is also the reason why you're seeing the first box tagged as "Label Created, not yet in system". Hope this helps, Danielle! Don't hesitate to reach out to our team via email should you have any more questions. Have a great day!
Oh Baby Boxes Team
Q: I was missing the avocado shakers my receive my said. Can you help me? Asked by Erika B., May 2022
Hello Erika! I'm so sorry to hear there's a missing item in your box. This is definitely not as per our usual standard. We always do our best to ensure your boxes arrive in perfect & complete condition however our boxes are carefully hand packaged monthly and as a result, one does fall through the cracks once in a while. Don't worry, our team will be more than happy to process a replacement for the missing item. Simply send our Customer Support Team an email and they'll make sure this is resolved asap. I'm unable to post our email in this reply, but our support email can be found on our website. Have a great day! :) - Oh Baby Boxes Team
Q: Hello! im interested in purchasing this box as a xmas gift for a friend whose due in early January. are all of the boxes specific towards pregnancy? or will there be boxes catered towards the baby/momAsked by Jackie T., December 2021
Hi Jackie! All our boxes are curated to match the due date provided when you place an order. Once our team sees that your friend's due date has already passed, we will automatically curate a postpartum box for her filled with goodies to help ease the transition. Hope this helps with your concern, Jackie! Please don't hesitate to reach out to our customer support team should you have any other questions. I'm unable to post our email in this reply, but our support email can be found on our website. Have a great day! :)
Elisha | Oh Baby Boxes
I got my first box today and I love it. The massage oil and day cream are very nice. I like the ginger chews as well. I was excited about the ultrasound photo frame.
I have received 2 boxes, and they are pretty good. 80% of the items are things I have used or will use. Very cool to get the box and see what’s inside. I really like the hot/cold sleep mask, baby items, and nausea relief items.
I received my first box and loved it. The products were very good quality for the subscription price. I look forward to seeing the next box. I will be renewing my subscription.
This is my second pregnancy and hence second round of subscribing to this box! I cannot express how much I LOVE LOVE LOVE it! Everything that I ever receive I ACTUALLY use! That’s pretty important! A lot of subscription boxes you end up not using some of the stuff, but not with Oh! Baby! Well worth it! I get excited for every month!
Box came much sooner than expected and fully of all kinds of great creams, lotions, oils and an assortment of clothing. Great buy!
These boxes are so cute! I have loved all the products that came so far in them. Makes my pregnancy even more exciting and with products to help throughout it.
Buyer beware! They automatically renew your subscription with a new product that cost more at the end of your current subscription. I got the bump box for my wife during her pregnancy, $189/6 packages. I figured once we received the last bump box that would be it. However, I am somehow subscribed (with prepayment ) to the Oh baby box at $270/6 months. I didn’t realize that subscribing for the bump box, I would automatically become a lifetime member, forever renewing and paying $300 every 6 months. It’s business but feels predatory. The value of the bump box was meh. Wife didn’t really care for it.
Thank you for bringing this to our attention and we're so sorry to hear about your negative experience. We're happy to walk you through our process.
It is stated in our Oh Baby Boxes FAQs, as well as our checkout page, that subscriptions automatically renew according to the subscription term. There is an option for subscriptions not to auto-renew which is to buy them as a gift as gift purchases can be non-renewing, so your gift will automatically expire at the end of the subscription plan period if you do not select the auto-renew option. You also should have received an email reminder from us days before the renewal occurred.
As for your other concern, our 6-month prepaid plan costs $239.94. However, due...
I received my first box today and I LOVE IT! ❤ Everything is super quality and would definitely suggest getting it! Can't wait for my next box!
I was really disappointed in this box. My first box was awesome but this one really sucked.
I had some issues with my order and I was quickly responded to and my situation was corrected!
Was able to then submit the correct order I want. Looking forward to see what arrives!
Thank you for your help!
Last Minute Gift? No worries.
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Selling Fast! - Only a few boxes left. Buy soon while supplies last.