I am sorry you didn't like this month's Petite Pack. This box only had two watercolor tubes because this time we went with a really high end and more expensive artist watercolor and brush. The retail price on the box was $49.53. Please reach out if you have further questions or concerns.

We apologize for the lack of reply. Your message was filtered as spam. In regards to your other feedback, we are sorry you didn't find value in your first box. The MSRP for that box was $39.59 and included items that are not currently available in stores. That being said, we understand that some items might be priced more cheaply at another store. You might be happier with the Premier Pack or buying past boxes in our store where there isn't the surprise about what is in the box.

Per our email exchange, your box did arrive on time. Cratejoy is a marketplace for multiple companies. You ordered from three different companies. We are Paletteful Packs and have no relation to Craftsman or Artful. We are all selling subscriptions through the Cratejoy marketplace, but are all independent companies. Please address your concerns regarding your missing boxes to Craftsman and/or Artful.