Piquant Post Flavor Kits

Hi Beth!
That's correct that our monthly subscription product is sent to yer regular mailbox (if you live in the USA). We ship 'em in 6x10 flat envelopes via USPS first class mail to help keep our prices as low as possible. For international orders, we have to purchase postage for small parcels due to regulations, and while they are mailed in the same flat envelopes that fit in post boxes, each country's postal service has their own regulations on where to deliver items shipped as small parcels.

Each spice packet will allow you to make a recipe serving at least 4 people at least once. Often, we send enough spices to make the recipe more than once, but that varies across blend and recipe.

Hi Diana, no problem we're happy to assist. To clarify, canceling one of Cratejoy's subscriptions prevents renewal and canceling after it renews doesn't auto-cancel the prepaid shipments. Customers need to reach out after canceling to get a refund. We have to ship what you paid for as we can't guess that you want a refund (many customers cancel and don't want a refund). We will contact you directly to provide customer support.

Hi Carol, We produce and package all of our own spice blends and we have pre-ordered enough inventory to ship products throughout the holidays. However, during peak Christmas season, we tend to sell out of the inventory we have. If this happens, we will post a notice that orders will ship in the next cycle. We mail our monthly subscriptions via USPS first class mail and delivery typically takes 1-2 weeks for customers from the date we mail. However, USPS has announced general mail delivery delays during the holidays and delivery could take slightly longer than 2 weeks but even in 2020 (peak Covid delays) we never saw delays of months. Thanks!