🌷20% Off First Box From 3/24 - 3/27! Shop the Spring Collection🌷
My card was charged in February 1st for the February shipment. It’s February 27th and it still hasn’t shipped. In 2 days they will be charging my card for the March shipment.
If you are going to do a monthly subscription, be sure to keep a log of payments charged and shipments received.
I am writing to offer my sincere apologies for the delay in shipping your order. We understand how frustrating it can be to wait longer than expected for a package to arrive, and we are truly sorry for any inconvenience this may have caused. We take great pride in providing our customers with high-quality products and excellent service, and we are disappointed that we fell short of our own standards in this instance. Rest assured that we are doing everything we can to ensure that this does not happen again in the future. While we know that you may be disappointed with the delay, we would like to ask for your understanding and patience in this matter. We are working hard to resolve the issue...
Cratejoy shoudlnt be working with a company that isn’t able to provide what they are saying they offer. It was suppose to be shipped today and no shipping or tracking info was sent.
I'm extremely sorry about the package - we are trying to improve our product over time. I'm sorry about this, If I could do anything about it I would. I hope you understand. Sorry for the inconvenience.