Q: Is there any way to get past Pup Joy boxes?Asked by Alice B., June 2020
Only complaint is that there are two toys included that we have no idea how to use. The information card in the box said for more information on the specific toys visit the pupjoy website (they provided an actual web address) and when I went to that address, it was a very basic website with zero info on the toys that were in my box. Very strange.
After six months I canceled my subscription because I literally received the same treats every month. At one point I had five bags of one treat and five bags of another. I contacted pupjoy twice about it but no one ever responded. I like to give my dogs a variety of treats so I was accumulating a backstock because again, they kept sending me the same things every month. In the last box I received, I actually got two bags of the exact same treat in one shipment! The whole point of a subscription box is to be able to try new things and this fails epically. Also, at one point they sent me some gross looking chew things that were made in India which I was not okay with. I returned them and in exchange they sent me two Wag collapsible water bowls... again, I get the box for treats, not for cheap promotional water bowls. They did end up sending me replacement treats, but again they were the same ones they had continually been sending me!!! It was driving me to the brink of insanity! The only thing I liked about the box is that you could choose to not receive toys, but who needs 17,000 bags of the same treats? BarkBox was going in a similar direction as far as not really a good variety (they would send their own brand of the same treat, just in a different shape or maybe flavor). At this...
My dog was immediately interested in the box when I opened it in front of her. The treats were high quality and have been a big hit, and the toys have been fantastic as well. There was a minor administrative issue but the customer service was efficient and effective in sorting it out. My dog is quite 'snobby' when it comes to toys and snacks and she has gobbled every treat and is still playing with the toys from the first box. 10/10
I've tried other subscription dog boxes for my Pitt Bull rescues and they both love everything, despite the fact that they are very picky. I got two chew toys, healthy treats, and a bully stick that I cut in half so they'd each have one. The toys last despite the fact that they are serious chewers. I've cancelled other subscriptions finding I could get better products individually for a better price, but not this one with Pup Joy. This subscription is a keeper!
My favorite dog box, I have tried on the cratejoy. I was so impressed with the selection and variety. I cannot wait till next month. We have been loyal customers for over a year now. Each box fills up our dog treat bin and always know that a box is coming becuse my bin gets low.
My picky little Maltese dog absolutely LOVED his first PupJoy box. All of the treats are amazingly healthy and human grade. Plus, they listened when I said that my dog is inquisitive with his toys. He received an indestructible toy that will last a lifetime. I'm so impressed with the quality of this box and the customer service is outta this world. Highly recommended.
Our little guy Chase LOVED his box. All the treats looked and smelled fresh, and the toys were perfect for him!
Dustin and the PupJoy team were awesome and helped with anything I asked.
Highly recommend this box!
We received our PupJoy box this week and we're thoroughly impressed. The signup process could not of been easier and I loved the customization options. The fact that there were so many ways to tweak the box contents sets this box apart from other dog/pet subscription boxes. The box arrived at our house in perfect shape and all of the included products are highly quality and already being used/enjoyed by our pups. Excellent overall value!
I am more than happy with my first subscription box from PupJoy. I love that you can customize the box to your pets needs rather than getting a box full of stuff that you don't need/want. My example, my dogs really don't play with toys but they sure love treats. My little Pomeranian has only 5 teeth so I preferred treats that were easy to crumble/softer. After working with their fantastic customer service rep, they were able to meet her needs and supplied us with great treats. I feel like the quality of the treats were of the highest standard and I felt at ease and worry free about giving them to both of my pups. I will no longer purchase treats from anywhere else. Thank you PupJoy!
We are SO happy with PupJoy! Not only is it affordable, but all of the products they use are top-notch quality. I love that I’m getting artisan manufactured treats and not big label brands that always seem to have recalls! I think the best thing about PupJoy is how incredibly personalized it is. We’re actually currently undergoing a food trial for potential allergies for our Frenchie, so it’s great to know that no matter what the results, PupJoy will always be an option. They have grain free as well as protein sensitive (beef/chicken/dairy free) options. Our first box was the Organic box and I love that none of the treats are clearly labeled with no sketchy ingredients, and my dog seems to love the taste of all of them. His favorite thing is actually a Planet Dog rubber ball-type toy. I love it because it keeps him entertained, I know it is safe, and it actually smells really good (peppermint-y)! PupJoy is great because that they offer monthly, bi-monthly, and quarterly delivery options. Monthly is just too much for us so the other options are fantastic and no one else offers that! We are so so happy with Pupjoy, and it helps that they are a socially conscious company that support other businesses and charities.