My dog was immediately interested in the box when I opened it in front of her. The treats were high quality and have been a big hit, and the toys have been fantastic as well. There was a minor administrative issue but the customer service was efficient and effective in sorting it out. My dog is quite 'snobby' when it comes to toys and snacks and she has gobbled every treat and is still playing with the toys from the first box. 10/10
At one time I was crazy about these boxes. I however stopped due to a move etc. I went back to them recently for several month. I was shocked to recieve the same toys and treats, the local shop were not apart of the boxes I recieved. Even with the discount the price is high to get the same toys your dog got last year. I left with lots of points which I really did not care I am losing money off. The toys are subpar for the news ones not counting I only got one box for 2 dogs and even though I live close to their shipping office they take forever to ship. A sad review to two great guys who ran a great company when first launched 😭
They send the same toys over and over. Last month they sent a tiny leaf toy (my dogs are 90 lbs each). It was ridiculous. I have had to email them TWICE because they never mailed the box. They blamed it on the shipping company and said they would send another one. Yeah right. Even with the discounts you can get.... It's not worth it.