Q: Your sale says 50% off 1st month, however when I got to checkout I have no code to put in and it is showing full price. Do you have a code for this sale?Asked by Michele W., November 2019
What is the coupon code???
Hi Michele! We just checked and the coupon code should be working. Please note that the code is only for month to month subscriptions and only applies to the first months charge.
Q: Is it only 1 pair/month? Are there any other options?Asked by Shannon C., November 2020
Q: What are these socks made of? Will the cotton percentage vary?Asked by Jill V., November 2020
Q: How to cancelAsked by Melissa M., September 2019
Hi Melissa! You can cancel by emailing us and one of our sock agents will assist you.
I've gotten no where. I purchased this as a gift for a family member on March 1. I've checked multiple times with cratejoy along with each seller. It's now March 27th and my account says it's shipping #2, when he hasn't even gotten #1 shipment yet.
Also, my other subscription thru crate joy has cheated me out of 1 box also. I am so VERY disappointed!! I didn't want to renew my other subscription since I didn't get my whole order. Then they just cancelled it on me. I'm scared to order anything else thru cratejoy, which is so disappointing since there are other boxes that are interesting. I can't believe I just couldn't get anything fixed. All I wanted was what I paid for, obviously what anyone would expect.
As mentioned via email, your first shipment was sent on March 10th via USPS Priority Mail. It should have arrived by now and it clearly got lost in the mail or stolen. We are so sorry for this experience that was out of our hands.
We will be more than happy to send you a replacement shipment for your family member.
I am extremely curious if it’s bots leaving good reviews. I purchased this as a gift for Xmas. They shipped out the November box when I asked for it to start in December. I can forgive this. However they refuse to give me tracking, and said “first box is on us for the confusion, please sign up if you want to get more”... But I paid for three boxes already! This is a borderline scam
I appreciate how fast they got back to me with questions I had. Excellent customer-service is so important to me, above so many other things, and they certainly earn 5 stars for that!
I got this subscription for my boyfriend, to surprise him with some pretty cool socks for Christmas this year, however the first delivery came and I could not wait to give them to him! He really loved the pizza socks and got compliments at work when he wore them. Plus the delivery and packaging is super cute and fast!
I know, they're just socks, but this company proves that even socks can be fun! I rec'd. my first shipment which contained two pair of soft and sassy socks. Fast shipping and nice packaging are a plus.
My daughter is a sock collector and she LOVED her Sock Crate!
Did this as a gift last year for Christmas, and got a request for the socks again this year!! I will be gifting this to the rest of my family this year! :)
The socks are great quality and we loved getting a new fun pair of socks in the mail once a month! Highly recommend to anyone looking for an unusual gift for someone special!!
Excellent customer service!!! They get back to you within hours and are definitely worth the praise !!!
What a stellar gift for a boss... lawyers tend to be pretty boring dressers... these socks happily spiced up my boss's wardrobe. Excellent customer service as well. Highly recommend!
This month, we’re sending our subscribers Halloween socks decked out with cartoon ghosts. Are they scary ghosts like the girl in The Ring, or friendly ghosts like Casper? That’s up to you to decide. The socks also have a surprise underneath: They say “Boo!” on the bottom. So, when you put your feet up, your friends will get an extra little scary surprise. They’re so spooky, they’ll scare your, well, socks off. Put them on for a scary movie marathon, to hand out candy to
Hang out with us this month with our Sloth socks! We sent out a mixture of Choose to Snooz and Wanna Hang Out sloths.