Q: I signed up and payment paid but never received my box upon contacting they said they would resend to still not get my box.I paid for box and extra t-shirt.What can I do to start receiving my boxes and back boxes??Asked by Regina L., July 2019
Hello Regina! In order to look up your account and the status of your
tracking, I will need your full name or email address. Could you please
contact customer support at info at smartass and sass dot com so that we
can better assist you?
Q: Are the t-shirts regular unisex fit or are they tailored and fitted for women?Asked by Judy T., July 2019
I hate mens tshirts and can assure you they don't fit like a unisex beefy tshirt. They are thin and soft.
Heidi you’re a real 🍑
They are soft but not tailored. It's a t-shirt, not a dress shirt.
Q: Hi, I have this subscription, but its not showing up in "My subscriptions", did it get cancelled?Asked by Skye S., November 2019
Please contact our customer service via info at smartass and sass dot com
so we can look up your account for you.
Q: The review for the Sep 2019 box says "there are a few boxes left". But, I cannot find a place to add it to my order. How do I order surplus previous month boxed?Asked by Sue Z., November 2019
Hey Sue, We still have some September boxes in stock on our website. You
can use our search bar to locate the box by month and year!
They're on the website under shop
I just received my first box and I love it. The items are so cute and fun. I ordered this thinking several items would be for gifting but I want to keep it all. Haha! Really fun subscription box - looking forward to getting another. Highly recommend!!
LOVE the shirt! I got the shirt option to try this box out and will definitely be signing up for a full box. I haven't even place my order for the full subscription and I can't wait to see what is in it. The shirt is really thick and good quality -- it's a great reminder that I am here to slay :)! I would suggest you size up in the shirt as it is a women's cut and does seem to run a tiny bit small.
OMG freaking BEST box EVER! What a blast!!!
Loved the whole "adulting" theme! And I lost my "shit" when I saw the well made and hysterical tote bag which I shall be flaunting throughout NYC. Thanks again for never allowing to take life too seriously...keep up the good work!
Amazing! My best friend and I are deployed together and she and I split a box and alternate on who gets the shirt. We look forward each month to delivery and spend the whole unboxing laughing. The shirts are so soft and work great for sleepwear, workouts and look great with jeans. The are thin without being so thin they need layering, which means they are very flattering when worn. I loved the journal in the last box that said "underestimate me, that'll be fun" and my roomie and I put the middle finger washi tape on the bottom of our coffee mugs.
This box is so much f#cking fun!
Most fabulous, sassy box EVER! Love all the cute things - t-shirts, pencils, sticky notes, tote bags, mugs!
Everything is always really cute and snarky. Love you guys, keep it up.