Reviews (264)
- Reviews for this product (251)
- Reviews for this seller (13)
To sugary
Sep 07, 2021
Kelly K.
It would have been nice to have less sugary items
Verified Purchase
Hi Kelly! Thanks for your feedback, apologies if you felt the snack selection in August was on the sweeter side. We hope to impress you with the September SnackSack, featuring a better balance of sweet AND savory. Thanks for snacking with us. Have a great week! :)
Good products but not enough of them.
Jul 26, 2021
Jessica G.
I was so excited about this box and was expecting more out of it. I was disappointed. I received about 10 snacks but they were all small individual portions. I ate the snacks in just a few days.
Verified Purchase
Hi Jessica! Thanks for snacking with us, our sincere apologies for an experience anything less than perfect. Each SnackSack includes 11-15 snacks. Sounds like we need to send you a few more snacks if your delivery only had 10. This was an error on our end, and we will make it right by sending those extra snacks immediately. Just as we mention, the snacks we feature are NOT tiny sample size, but full single-serve. This means we include chips, popcorn, etc. that are usually 1.3 - 2oz size single-serve products, instead of full 5 oz bags. SnackSack was created to give you a taste of several new snacks each month, with the hopes of you discovering new favorites. Hopefully, before over-spending on full size packages...
Snacksack
Jan 10, 2021
Laura B.
Some of the snacks were pretty good. Some were very weird.
Verified Purchase
Hi Laura! Sorry to hear you didn't enjoy everything. We understand snackers may not enjoy everything. Let us know if we can help point you in the direction to purchase more of those snack you loved. Thanks for snacking with us, we appreciate you giving SnackSack a try. Have a great 2021! :)
Will not renew
Dec 28, 2020
Gabriella R.
Lots of dietary supplements/bars and not enough fun, new snacks. One of the snacks was moldy. However, I emailed and the CrateJoy customer service responded quickly and respectfully. They even sent some extra snacks to make up for the unfortunate mistake.
Verified Purchase
Hi Gabriella! Apologies to you for an experience you didn't enjoy. The PlantFusion Rich Chocolate Protein we featured may not be for everyone, we hear you on that. It's something new that we try to sprinkle in every now and then. We're happy we were able to take care of that for you, and get some extra snacks shipped out today. That packaging issue was unfortunate, but glad we were able to resolve it for you. Have a great day, and thanks for snacking with us! :)
Not gluten free
Sep 26, 2020
Sandra W.
Luckily I bought this gift for my adult daughter who reads everything before she eats. I thought I had bought a gluten free snack pack for a gift but 2 items were clearly marked with containing wheat. Packaged nice but definitely not for someone with gluten intolerance .
Verified Purchase
Hi Sandra! Thanks for your message. After looking at your account, it appears you signed up for Classic, not our Gluten-Free SnackSack. Probably a mistake, but definitely Kristin received snacks containing gluten. What we've done is changed your remaining 2 deliveries of your 3 month gift to Gluten-Free at no charge. This way Kristin receives gluten-free snacks that she can enjoy! Feel free to reach out to us anytime via our support email if you have any questions. Apologies for any confusion! :)
Great snacks, but why so much oatmeal?
Jul 22, 2020
Lanaria A.
I love the snacks here and it made me really think about what I was eating outside of these snacks, because I like their choices better than my usual snacks. There was a backlog on mail and shipping was delayed for everything, but it couldn't be helped. What ultimately made me cancel my subscription was how regularly oatmeal was in the boxes. There was out meal (flavored of course) or granola in every box. Occasionally having oatmeal is understandable, but this was too much for me.
Verified Purchase
Hey LaNaria! Thanks for your feedback, we greatly value your opinion and thoughts. We're glad you enjoyed the snacking while you were with us. Your comments about the overwhelming amount of granola and/or oatmeal have been passed on directly to our curation team. We hear ya!
Thanks again for snacking with us. All the best! :)
Dec 29, 2018
Briana G.
This says that it is healthier snacking so I was expecting to get healthy snacks but it was filled with a lot of chocolate and cookies.
Verified Purchase
Nov 27, 2018
Ashley F.
Great customer service and packaging but I did not like the taste of most of the snacks , there was only like one snack I liked in the whole box really well
Verified Purchase
Hey Ashley, we’re so sorry to hear that you didn’t enjoy your experience last month. We would love to hear what types of snacking you enjoy, and possibly send a handful of those snacks. The last thing we want is you to be unsatisfied with SnackSack. Tell you what, we want to send you the upcoming December SnackSack as a second opportunity to find some tasty treats you enjoy. All on us! Expect an email in your inbox confirming this. If there’s any other feedback you can offer, we’re all ears! Have a wonderful holiday season! :)
June never arrived
Jul 13, 2018
Cheryl K.
Then they billed me for July. I contacted them and they said it was a shipping problem and gave me a refund for June, which was going to be my first box. Still waiting to try, but happy to get that refund.
Verified Purchase
Jul 08, 2018
Mary P.
I have been getting the vegan snack sack for about 4 months now. It has been late every month so far. The snacks are good but I have gotten a lot of repeats. There is not always a lot of variety either. The first box I got had a lot of sweet snacks. The second and third boxes were better. This most recent box had 3 bags of popcorn and then several snacks I had already received in the past. Usually the box comes with a list of what snacks came inside, but this month I did not receive one. The snacks aren't bad and I usually eat all of them but wish they would add more variety instead of having popcorn every month. One time they had hummus and that was great. I wish they would add more snacks like that.
Verified Purchase
Hi Mary, thank you for your feedback, we greatly appreciate you taking time to drop us a note. We’ve made some key changes to prevent late shipments, and you’ll definitely start noticing that immediately. We’re grateful for your patience these past few months as we navigated some growing pains. We apologize for the absent flyer in your last SnackSack, that isn’t supposed to happen. An extended quality control will be implemented to prevent this sort of thing in the future. Our snack curation team has some exciting stuff planned for you in July, and beyond. We are so looking forward to you getting your hands on your SnackSack Vegan this month. You’re going to LOVE it! (Spoiler alert 🚨...no popcorn!) ;)