Q: The shipping information states the box will ship within three days of ordering. How long then does it take for the box to reach the recipient? Thank you Asked by Kimberly L., December 2022
Hi Kimberly. We ship the boxes via USPS Priority so depending on the region it's between 2-3 days. We are shipping your box today and it's a 2 day transit time so it should arrive by Monday. Thanks! Wendy
Q: Is there a french version available?Asked by Heather M., November 2022
We don't have our French versions ready quite yet. We have been working on it and hope to launch in France in the Spring. We will update this question reply as soon as it's ready. Thanks so much! Wendy
Q: Can I purchase now and have it ship the week of Christmas? The first shipment had the box and the plush right and then the next week he could start receiving letters?Asked by Britin B., November 2022
HI there. Definitely! That's no problem. Just leave us a note in the GIFT NOTE section to hold until the week of Christmas. We are also adding a survey that will allow you to select your shipping timeframe. Yes, we would ship the BOX with PLUSH first so they can open for Christmas, and then the weekly letters will start the week after Christmas. So, a great gift that keeps on giving. :)
I just submitted my order but there was no where to say that I wanted to wait until Christmas!! How do I make sure it doesn’t ship yet!???!
Q: I am a little confused. So they receive a letter once a week but then do they also receive a box once a month? Asked by Kendra C., June 2022
Hi there! So sorry for any confusion. We are a unique gift in that we send a weekly mailing versus a monthly box. For Cratejoy customers, we ship a PLUSH Sunny the Snail toy which comes in a box with the first letter. So, the subscription does start with a box but continues with weekly letters after the plush is received. Thanks so much for asking!
My 4 year old loved getting letters from Sunny. She always showed off her stickers and pictures to family that would visit. She also loved her stuffed Sunny and would bring him to daycare whenever she got the chance. Thanks for making lasting memories for our family.
Oh my goodness! We love Sunny the Mail Snail! We signed up for 6 months and definitely signing back up.for a whole year! My almost 5 year gets soooo excited to get mail!
This was absolutely perfect for my 6 year old son. He looks forward to the letters every week and loves hearing about Sunny's newest adventures! The creativity that goes into each of these letters along with the special little treats is beyond impressive. I highly recommend this!!!
Played For Hours Spured Imagination
My daughter was thrilled to receive this box and the snail plush is perfectly precious. The box came a bit smashed, but everything inside was perfectly fine. We're so excited to receive our letters!
Thank you so much for your review! So glad the Sunny plush arrived safely. Enjoy the letters and don't forget to solve the secret code for an extra prize. :)
My six-year-old loves it. We combine it with a world globe and other geography activities, i.e., US and world map magnets. It would be neat if they could get responses to letters. Perhaps they could add that on for an extra charge. We have had trouble with not getting a letter every week, but they have helped us make it right.
Thanks so very much and we are so happy to hear your son loves it. That's a great idea and we will work on add on option for Sunny to respond to his fan mail letters and hope to have something in place very soon.
My nephew loved the snail!
He had so much fun receiving and reading his letters
Thanks so much and we are so happy your nephew loved Sunny!
I guess I expected that they would have an activity in the first box. I was hoping for a bit more interaction. It is unclear what we are supposed to "match" the stickers to also. We are still excited to see what comes.
Thanks so much for your feedback and we are so sorry for any confusion. The package you received was the BONUS Sunny Stuffed Animal that we give free to all Cratejoy customers. We send that with the first letter as a complimentary gift. We don't offer an activity box but instead send weekly letters with matching stickers, passport books, posters, stationery, secret codes, and prizes along the way as kids solve their secret codes. We hope that once you have received a batch of letters and solved a code or two you will reconsider leaving us a 5-star review. The first letter should arrive any day now and then weekly, and those letters will have the set of stickers that...
Oh my goodness. Never before has there been a more perfect subscription box for a little kid desperate for mail. My son is the youngest of four (so already has a bit of an excluded complex), and we had to move with the army in the middle of this global pandemic - to a new state and a street with not one single other kid on it. Mail has become our primary connection with the outside world. But when a day passes and there isn’t anything for a five year old (or, even worse, when there IS something for an older sibling), all devastation ensues.
Cue Sunny, the Mail Snail. Not only is he cute, he’s the embodiment of worldly connection for my little isolated kids (and he’s brought to us by our beloved USPS mail lady - who is mom’s only social outlet, the poor dear). Sunny comes with adorable little cards and envelopes (all of which were used almost immediately), and, most importantly, a real, genuine VIP card, allocating membership to the super elite club of Snail Mail Recipients. Nothing in the entire world has ever made my kid feel as special as that VIP card does.
We are so excited for WEEKLY letters from Sunny. Waiting a month between most subscription boxes can feel like an agonizing eternity for little kids (and moms trying to find ways to entertain said kids). The perfect solution is a smaller, but still entertaining and engaging weekly subscription.
There was absolutely...
This was an excellent gift for a 7 and 5 year old. Wonderful customer service, get idea! I was a mail carrier and I love seeing the future generations get excited about the mail. They love it too!
Thanks so very much for this wonderful review! We are really hoping to instill a love of mail and glad to hear it working. Kids can really learn about the world in a fun way that makes them feel so important. And, thanks for your mail carrier service too. :)
Give the Sunny the Mail Snail Plushie, wall poster and letter box first and the weekly letters follow!
Our letters are sent every week with hundreds ready to go! Because our letters are weekly, kids really get engaged and involved in watching for their weekly letter.
Our Envelopes are fun and exciting too! Kids will want to collect them all and keep them safe in their Sunny letter box.
Our letters have beautiful images and fun facts too. They are silly and exciting as well. Did you know that Clownfish can lay around 1,000 eggs at al time and only during a full moon?! Sunny tells kids about his adventure deilvering mail to a clown fish in the Indian Ocean. Clown around with him as he tries to remember all 1,000 names!
Because Sunny sends weekly letters, kids really get engaged. Here are three of our past letters. Sunny has an adventure on a pirate ship and meet twin dophins, Salt and Pepper! The next week he delivers mail to an Owl and kids learn a few funny jokes - what a Hoot! They also find out how Sunny gets around to deliver his mail: with his BFF Bluebird of course! They get a special blue feather when they meet Bluebird.
Kids not only receive a fun letter but they receive little souvenirs from Sunny too! They can collect them all in their Sunny Box!
Start your subscription with our Sunny Plush, Wall Poster which comes in a cool box to store your future letters!
Free to Cratejoy customers, the weekly letters are enhanced with a FREE Sunny Plush, Wall Poster and Special Box to store all the treasures Sunny will send.
The weekly letters are exciting, full of beautiful images, silly stories, facts and fun! Kids really find a friend in Sunny.
All Letters come with matching stickers, secret codes and more!
As kids are receiving their letters, they solve riddles, secret codes and more with their stickers. Special prizes are sent along the way when the solve their pages.
Last Minute Gift? No worries.
Download and print this note to let them know their gift is on the way.
Order by December 21st and get it by Christmas