Q: Is there a child-friendly version of the box that I could subscribe to? Or any way to guarantee child-appropriate stickers?Asked by Molly S., June 2021
Hi Molly, thanks for your interest.
Unfortunately, our boxes are pre-packed based on the themes for each month. As such, some of the picks might be inclined for users above 18+ .
Q: When is my subscription billed?Asked by John B., September 2020
Your billing starts once you made payment for your first subscription box. Subsequent billing dates will follow your 1st box.
Q: When is my subscription going to be shipped?Asked by John B., September 2020
Your boxes will ship out within 3 business days upon successful billing. Subsequent boxes will be shipped on the same date as your 1st box.
Q: What is the last day that I can subscribe to get this month's box?Asked by John B., September 2020
Before 29th of each month.
Never received the box
Hi Andrea, thanks for your comments. We checked on your package and it's currently clearing outbound customs. Our team will contact you through email to assist you with your package. We apologised for any inconvenience.
So I enjoyed this subscription for quite a few months up until the last 3 that I have received. I enjoyed getting totally random stickers every month that were all over the place which gave me a chance to always find some that I loved.
They all of a sudden started sending out stickers that are all within a theme and are very repetitive. One month I got 50 Supreme branded stickers. Literally every single sticker had the Supreme logo on it. I'm not interested in supreme so the whole thing was a complete waste of money for me. Last month I received all Star Wars. Cool.....if I were a huge Star Wars fan. I waited one last month to see if they would go back to their awesome randomness but nope. All superheroes.
With a change this drastic you would think they would give you a heads up about it or at least tell you the theme and allow you to accept or deny on a monthly basis. Instead you are given 50 stickers of the same theme on the off-chance that you are an avid fan of it. And, if you're not an avid fan, you just flushed your money down the toilet. Not worth gambling my money for.
Very, very, VERY disappointed and am canceling.
We really appreciate that you took the time to share your feedback.
We’re a small business ourselves and we thrive on feedback like yours to improve our products. With that said, our team will contact you to learn more about your experience so that we can improve our products.
Thank you for your support!
Nothing in the description indicated that there would be stickers containing profanity, lewd images, or substance use. The pictures on the posting show trucks and Pokémon, so I expected stickers that would be suitable for my child. Most stickers subscriptions on cratejoy have cute stickers but not vinyl, which I wanted. I was wrong in my expectations. These stickers are for adults who might enjoy the adult themes. I would love my money back because I feel that the description could have been way clearer. ***Edit Customer service was polite, prompt and issued a refund. I hope this review helps future buyers. The actual quality seems good but its hard to say because the aesthetic is wrong for us so we certainly won't be using them.
Hi Laurel, thanks for contacting us. We really appreciate that you took the time to share your feedback.
Our team will get in touch with you via email to address your concern.
Feel free to drop us a note via Cratejoy if you've any questions & we'll be glad to help!
This subscription truly delivers quality stickers! I can't wait for each package to see what is inside next. Everyone that sees them wanna know where, from who, & how can they get some to! This subscription is one of my top favs! Thank you for delivering stickers that surpassed my expectations!
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