Q: Is it vegan or vegetarian friendly?Asked by Megan A., March 2020
Unfortunately we do not have a specific vegan/vegetarian friendly box, but we can always have those items removed from your box and replaced with a different item of equal value!
Q: If I was gifted a box, how can I edit the sizes that were indicated for me?Asked by Laura P., February 2020
Hi there!
You can edit your sizes through your account settings.
Once logged in to your account, under the "Your Subscriptions" section, click the orange "edit" button.
From there, you will be able to modify your sizes.
Don't forget to click the orange "change" button at the bottom right of your screen after making your changes! The changes won't be finalized unless that button has been pressed.
We appreciate your support!
-Gainz Team
Q: Can I change sizes and M/F option each month if needed?Asked by Crystal N., April 2020
Hi there!
Yes, this is possible through your account settings.
Once logged in to your account, under the "Your Subscriptions" section, click the orange "edit" button.
From there, you will be able to modify your gender and sizing.
Don't forget to click the orange "change" button at the bottom right of your screen after making your changes! The changes won't be finalized unless that button has been pressed.
We appreciate your support!
-Gainz Team
I waited months for this thinking that I would get at least some samples of supplements to try along with other products. My order finally came today and all I received were two pairs of socks and a women's duffle bag. I will be cancelling this subscription.
Hi Brian,
Thank you for reaching out. I understand your frustration but I have to think that something got lost in translation during our email outside of Crate Joy. The crew socks and duffel bag were not in place of the entire box - they were in place of the sized shorts we sold out of. Your entire box (minus the shorts) is still on its way! We have also reached out to you via email.
For almost $300 I was not satisfied with the box received. It was a gift for my husband for Christmas. There were 2 shirts that were cute, a gainz long sleeve and a gainz christmas sweater. A full size container of a pre-workout , protein bars, and a fit aid. Additionally, there was a large plastic water jug. It was all okay but I didn't think it was worth the cost. I will not be renewing.
Ordered box 46 days ago as a gift and no updates have been provided, nor any signs of the box. Shipping policies read that orders towards end of the quarter ships within 3-5 business days or 3 weeks within successful renewal. I am in week 7 and there are no notifications besides money collection.
SCAM. Requesting escalation and refund immediately and will not use Cratejoy again either.
I will be continuing my subscription I loved the quality and variety in this box
I. have had this box for a few months. I have NEVER been dissapointed. I love that it is veteran owned. Thi is the only subscription box I have tried and kept!
Shipping is the only complaint I have. My monthly box arrives the month after. For example I received my July box in early August. Not a game changer just a first world problem. Products are quality and I’ve purchased items from the brand as a result of this box.
Awesome selection and themes. I highly recommend.
The customer service is really bad. My mother purchased the $50 box for me for Christmas. In the box, I had two repeated shirts that I had already received in other boxes. I contacted Gainz at least five times over the past six months, and they never responded. I felt so guilty when my mom was all excited about the gift, and then she saw I had already received the bulk of the items.
I love everything in my box! I was so happy when I saw my new shirt, “Fitness Goal: Pet more dogs.” I love everything else too! The shirt was just my favorite-est! Yay! I have worn the wags and weights sunglasses every day since getting my box. Super excited for my next box!
Seems great so far I’ve only received one so maybe after a few more I’ll give another review, but for now doesn’t seem to be a waste of money and it’s nice having random things sent to the house.
The first Gainz Box quarterly fitness experience that curates the best selection of apparel, equipment, healthy snacks, supplements, and wellness essentials, at half the cost. The new quarterly model brings a bigger box, better products, and more limited quantities.
The second Gainz Box quarterly fitness experience that curates the best selection of apparel, equipment, healthy snacks, supplements, and wellness essentials, at half the cost. The new quarterly model brings a bigger box, better products, and more limited quantities.
The third Gainz Box quarterly fitness experience that curates the best selection of apparel, equipment, healthy snacks, supplements, and wellness essentials, at half the cost. The new quarterly model brings a bigger box, better products, and more limited quantities.
The fourth Gainz Box quarterly fitness experience that curates the best selection of apparel, equipment, healthy snacks, supplements, and wellness essentials, at half the cost. The new quarterly model brings a bigger box, better products, and more limited quantities.
January 2023
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