Each month, members receive a variety of hoppy beers from two or more breweries, accompanied by our newsletter which details tasting notes, beer and brewery profiles, and recommended food accompaniments. And you'll also be able to reorder your favorites at significant discounts. FREE sturdy Bartenders Bottle Opener with every order!
Q: I am interested in ordering this for my husband but want to make sure that I am getting all IPA's each month. Are all the beers IPA's?Asked by Susan O., December 2020
Hello Susan,
Our Hop Heads Beer Club is featured around only hop forward styles of IPA beers. Your Husband is sure to love the subscription!
Q: can i pick my own, kids collect bottle caps so i'm looking for stuff with designed bottle cap? Asked by Brian F., April 2022
Thank you for your question. Our beers are carefully selected by a tasting panel consisting of Brew masters, Professional Beer Judges, and beer enthusiasts who taste any beer up for consideration and rate them based on appearance, aroma, flavor according to style, and overall quality of the beer. Only the very best beers are selected to be featured in our clubs. Unfortunately, we aren't able to customize individual orders based on personal preference or packaging design preferences, but you can be assured that every beer you receive will be the highest rated and best quality beer we can find!
Cheers!
The Hop Heads Beer Club
Q: Are the beers fresh? My husband is a beer salesman and won’t drink an IPA without checking the date. Asked by Cecilia W., January 2022
Thank you for your question. The beers that we feature each month are special ordered from the breweries and are brewed fresh just for the Hop Heads Beer Club so you can be sure you're getting the best beer we can find!
Cheers,
The Hop Heads Beer Club
Q: I live in Vegas, do these come in a refrigerated truck or are they going to arrive and be 100 degrees?Asked by Rebecca B., May 2020
Thank you for your question Rebecca! These beers are not delivered through a refrigerated truck, however they are packaged with insulating and protective packaging and many courier services use trucks that help keep their drivers in good, comfortable working conditions. We are confident that, with these measures, your packages will not be exposed to extreme heat while in transit.
I suscribed in January and haven’t received any shipments and seller hasn’t even contacted me. Very disappointing.
Hello Monica,
Thank you for your review. We sincerely apologize for the trouble you had with your order. Unfortunately this order was placed to ship to Puerto Rico, a region we are unable to ship to. We were not aware that an order could even be completed with a shipping address listed in Puerto Rico. Our automated systems did not pick up on this to notify us of this order with prohibited shipping. We sincerely apologize once again for the inconveniences this has caused you. We have accordingly canceled this membership and issued a full refund for your order. Moreover, now that we have been made aware of the issues, we implemented a fix in our system to...
Great product. Great customer service.
Hello Ernest,
Thank you for your feedback! We are glad that you and your recipients are enjoying the Hop Heads Beer Club. Please feel free to reach out to us via email or over the phone at 1 800 625 8238. We are available Monday through Friday 7:00 am - 4:00 pm PT.
Kind regards,
The Hop Heads Beer Club
I placed an order in early December and it was never received. I contacted Customer Service and they provided me shipping information. Still haven't received, so I followed up with Customer Service and they told me they have no record of order. So I am cancelling and do not recommend this club.
So far beer is good, however delivery is difficult. Most people work during hours of delivery. How are you supposed to sign while at work?
Shipping was inconsistent. Beer was great. My husband was extremely satisfied with this subscription
I contacted seller when product was received , Unfortunately they did not respond. I did not want to review without giving ample time for a reply. As three months have passed I would not recommend . As the product was received damaged and the free bottle opener was not given ( as offered for purchasing three months ) I feel there are better options that can be found . My biggest concern is dealing with a company that does not stand behind their product.
Hello Linda,
Thank you for your feedback! We apologize that your experience did not start out as expected. At the Hop Heads Beer Club we work hard to bring you the very best beer we can find every month along with excellent customer service. We are committed to helping improve your experience and have reached out to you via email to help find a solution that will make you happy!
Kind regards,
The Hop Heads Beer Club
Customer service is beyond terrible. It took two weeks for a response and there was ZERO shipping and tracking information on the box.
That being said, my husband loves 2 out of 3 types of beer sent and is really looking forward to box #2
Hello Elisabeth,
Thank you for your feedback. We apologize in the delay in responding to your email. During that time of the year we were unusually busy and our small Customer Service team was working hard to respond to all of our customers as quickly as possible. Unfortunately, due to ground shipping from multiple hubs, using multiple couriers around the country, combined with the strict alcohol shipping laws from state to state, our company is just not set up to send out shipping or tracking notifications. Shipments are sent out between the 15th and 20th each month, arriving during the final week of the month. We are able to provide this information upon request if we have the tracking information...
I wish there was another way to contact the seller. Lots of communication issues that could be fixed to make this a better buy. I purchased on May 24th hoping it would reach my father in law by June 20th. Seems like An adequate amount of time. I haven’t even received a response from the seller. For 150$ I would expect more on the communication front (On the sellers part). Like order confirmation when originally purchased, along with shipping details and timing, also an email stating that shipment has gone out. I feel like I just have a random person my 150$ and have absolutely no certainty that I’ll actually get the Product to my father-in-law for Father’s Day gift. Sucks even more now that I have to dish out more money and ship it out something completely different...hoping it’ll be received on time. What I thought would be an easy Father’s Day gift turned out to be a pain. Overall, I think it would be a fabulous product if we ever received It and communication was 100 % better.
Just got our first package! He loves it! BUT I DO wish they would update you when shipping occurs!
I just wish I and the gift recipient would receive an email notification about when the item ships. Maybe the recipient did and didn't tell me, but I did not.
Otherwise, my dad likes the gift very much!
Hopjack is a 6.7% amber IPA offering a complex blend of floral, citric, tropical fruit, and touches of grass and pine-like herbal hop notes.
This double IPA delivers the goods: A massive caramel malt backbone supports fruity, herbal, and resinous notes amidst a firm bitterness.
Prominent Galaxy tropical fruit notes (mango & passion fruit), stone fruit & grassy hops, supported by a firm malt backbone & bitterness.
April 2023
March 2023
February 2023
January 2023
January 2023
December 2022
Editor's Pick
Editor's Pick
Editor's Pick
Editor's Pick
Editor's Pick
Editor's Pick
Last Minute Gift? No worries.
Download and print this note to let them know their gift is on the way.
Selling Fast! - Only a few boxes left. Buy soon while supplies last.