The Hop-Heads Beer Club

by The HopHeads Beer Club

12 bottles of unique U.S. and International beers straight to your door every month!

19 reviews

Plans as low as

$34.95/ month

Buying Options

The Hop-Heads Beer Club reviewsReviews

Write a Review
19

Non-responsive + Not received

Jan 16, 2021
Megan G.
1 Review
1 Helpful Vote
Subscribed for 2 months
Overall
Shipping
Quality
Curation

Not sure if they went out of business but I haven’t received any of the boxes and they haven’t responded to my emails.

Verified Purchase

Never received product

Jan 12, 2021
Thomas R.
1 Review
1 Helpful Vote
Subscribed for 1 month
Overall
Shipping

I placed an order in early December and it was never received. I contacted Customer Service and they provided me shipping information. Still haven't received, so I followed up with Customer Service and they told me they have no record of order. So I am cancelling and do not recommend this club.

Verified Purchase

Where’s it at? Tap tap is this thing on?

Jun 17, 2020
Shawna M.
1 Review
10 Helpful Votes
Subscribed for 2 months
Overall
Shipping
Quality
Curation

I wish there was another way to contact the seller. Lots of communication issues that could be fixed to make this a better buy. I purchased on May 24th hoping it would reach my father in law by June 20th. Seems like An adequate amount of time. I haven’t even received a response from the seller. For 150$ I would expect more on the communication front (On the sellers part). Like order confirmation when originally purchased, along with shipping details and timing, also an email stating that shipment has gone out. I feel like I just have a random person my 150$ and have absolutely no certainty that I’ll actually get the Product to my father-in-law for Father’s Day gift. Sucks even more now that I have to dish out more money and ship it out something completely different...hoping it’ll be received on time. What I thought would be an easy Father’s Day gift turned out to be a pain. Overall, I think it would be a fabulous product if we ever received It and communication was 100 % better.

Verified Purchase

Find a better Seller

Sep 17, 2020
Linda R.
1 Review
1 Picture
2 Helpful Votes
Subscribed for 3 months
Overall

I contacted seller when product was received , Unfortunately they did not respond. I did not want to review without giving ample time for a reply. As three months have passed I would not recommend . As the product was received damaged and the free bottle opener was not given ( as offered for purchasing three months ) I feel there are better options that can be found . My biggest concern is dealing with a company that does not stand behind their product.

Verified Purchase
The HopHeads Beer Club said...Nov 13, 2020

Hello Linda,
Thank you for your feedback!   We apologize that your experience did not start out as expected.  At the Hop Heads Beer Club we work hard to bring you the very best beer we can find every month along with excellent customer service.  We are committed to helping improve your experience and have reached out to you via email to help find a solution that will make you happy!
Kind regards,
The Hop Heads Beer Club